Oddly, I deal well, generally, with customers. I have an “on” switch where I know what to say, remember personal details, and explain complex technical issues by breaking them down systematically. I’m not a salesman type, but I’ve learned, with long experience, to be able to tell things to people that they don’t want to hear, and just how to do so.
Once my ex-wife visited me at work, and she was shocked at how easily I got along with customers. I think she felt I’d been “holding back” at home.
At home, I’m happy reading, or working on my workshop, or watching TV. I don’t really want to chat. In social situations, I let my wife do the talking.
Ironically, that same management probably spend lots of time defending star jerks.