Hubby and I went to the movie theater, last month, to see The Eternals
Our experience was not good. Now, we both liked going to the movies, pre-COVID. Part of our routine would be to go a little early and get something from the concession area. He liked getting a couple of scoops of ice cream, and I liked getting a Mocha drink.
We arrived, with pre-assigned seats, and were disappointed to discover that there was no concession stand. The counters were dark and there were no employees behind the counters. As we walked to get to our screening room, we passed a group of young employees who yelled at me because I didn't have my mask on. I am 67 years old. I do not take kindly to teenagers yelling at me like I'm a 2 year old. I was p.o.'d about that and it kind of ruined my experience.
So, I don't think we will be going back to a movie theater any time soon, if ever. If the "industry" thinks that cutting back on services that used to be provided, and having rude children yelling at their customers, is going to get people back to the movie theaters, they are mistaken.
Yup. Their loss.