You've got to love that Gartner is covering their behinds now that it's clear that outsourcing vast amounts of work offshore has problems that can't be hidden...
"Some" failures predicted, eh?
I still want to see a survey of all outsourced projects. What % were actually 'successful', when compared to the costs/output of having had the original people do the work.
To date, I don't know of a single 'success' story, out of about a dozen outsourcing attempts.