Now maybe they'll make it easier to communicate with them about errors and identity theft.
The bureaus have very little incentive to maintain accurate data, more incentive not to. And do-it-yourself report cleanup is difficult and time consuming. I've found hiring the right professional is well worth the small amount of money, not to mention the savings you get when your FICO score goes up 50 or 100 points.
But no, this ain't the job of the bureaus, their job is to fight you every step of the way.