I do the same thing with bills and what they submit so I can go back and check on them when they come calling about some deliquency that is their fault not ours.
What bothers me are the people that don’t understand what is happening. There would have been $2500+ paid out this year if I didn’t track everything. The billing departments for medical have gotten so much worse over the last few years.
What bothers me are the people that don’t understand what is happening. There would have been $2500+ paid out this year if I didn’t track everything. The billing departments for medical have gotten so much worse over the last few years.
You are to be congratulated for checking your bills (and your mom's bills) carefully before paying them. Like you, I believe in paying my legitimate obligations promptly; but paying for other people's mistakes is quite another matter.
Some people make the mistake of believing that whatever a bill says must be correct. But the people who work in billing departments are not infallible. And there is an old saying that is certainly applicable here: No one else will look out after your interests the way you will.
And you are surely correct in your observation that billing departments, by and large, have become more aggressive in recent years. My guess is that those who work in these departments have been instructed to bill the customer for all unpaid charges--even if the billing department was delinquent in filing the claim, and therefore at fault--in the belief that many will not notice, and will compliantly pay the amount for which they are billed.