[AnAmericanMother]

I think what my service rep was complaining about was that they were recalling all cruise controls regardless of whether the model was involved in any fires.

I'm glad those pics weren't involved in a court case, but let's just say I've seen an awful lot of them that were, and they weren't always "truthful and accurate representations of the matter observed by the witness".

[Spktyr]

I didn’t need to present them for a case - as I said, it was at a mini-storage place, and you *know* those things often have cameras out the wazoo. The whole thing was captured on tape anyway.

The service rep may have been complaining, but they weren’t recalling all cruise controls, just the ones with the defective switches and that particular design. You do know why they burst into flames, right?