One more stumble toward bankruptcy.
We refuse to shop there anymore - the quality is crap and prices far too high. We purchased some kitchen goods at the local JCP and later in the day discovered the exact same item (right down to the part number) for sale in the local Wally World at 1/3 less.
The thing that killed it for the wife was the morass on coupons. Too much hassle, far too many mistakes at the counter when items rang up with bizarre prices or cupons were refused.
JCP will go the way ot K-mart (already gone from here) and Sears - they priced themselves out of the market...and the crappy customer service didn’t help.
Sears was targeting the same demographic as JC Penneys and Monkey Ward. That demo seams to have split downwards to Kohls/Target/Walmart/Costco and upwards to Macys/Neiman Marcus/Dillards/Nordstroms.Their demographic seems to be dwindling and they may have been doomed anyway. The homoganza has just accelerated their demise.
K-Mart just got out-K-Marted by Wally World.