In addition to all of this, I found the quality of Penny’s merchandise to go way down.
Back when our 5 kids were growing up, I bought a lot of those clothes there. I don’t think I would do that today.
You’re right, the quality has dropped quite a bit.
I stopped by my local JCP last week (first time in a long time). The store used to be filled with people, but it was like a graveyard...probably five people at most.
I mentioned the poor quality and lack of any available merchandise to a teenaged clerk. Poor girl, I could tell she wanted to agree with me, but she kept repeating “Well, we just need to move forward” over and over, like a robot. Clearly that’s the phrase employees have been told to use on unhappy customers....like it would make a difference somehow.
I agree. I used to buy my youngest daughter a lot of her clothes for school at Penney's. Now, I look at the t-shirts for young women and the material is so thin that it is see-through, and would probably not last many washings.
I agree, also, with those that have said the store is empty when they go into one. I have had the same experience, empty store, not a lot of merchandise. Hubby used to go with me to Penneys in January because they would have good sales on dress shirts and ties for work. A year ago, we went in and no one was in there (on a Saturday), there was hardly any merchandise. We both just looked around, shook our heads, and left.
I think that the Ellen DeGeneris and the print catalogs featuring gay women and gay men to promote Mother's and Father's Day was a big mistake by them. I won't argue, though, that they were going downhill, and these things just pushed down on the accelerator.