Okay... Sure Ellen might have turned off some people but a boatload like her. She’s a non-event on the financial performance. Ron Johnson is the single largest problem. He is trying to completely change the retail model and that plan is failing miserably. They are trying to stay ahead of it by slashing costs (thus the headcount decline).
Despite that the Board is behind Johnson. From a recent analyst report where they were initiating coverage at a “Buy” and a $22/sh price target
Operational transition.
JCP has two important projects on the table in the near term: the rollout of 21 new shops and the turnaround in their home goods strategy. The home goods refocus is an emblem of JCP’s attempt to recapture their traditional core customer – the dispute over Martha Stewart’s role in that refocus underlines this. A successful launch of the new offerings would represent a reassuring milestone for The Shops, especially if the revenue per square foot metric in that aspect of the strategy holds. The home goods refocus is an important part of any strategy to regain market share: this category has declined from 19% of their revenue mix in 2009 to 10% in 2012, even as the larger topline number declined. Any updates on these aspects of JCP’s strategy will be significant – the market is looking for any material signs that the turnaround strategy is either improving or further decompensating. One prospect, much discussed in the financial and popular press, is the potential for change in management. On March 12th, the board reaffirmed its confidence in the current executive, but even if the board were to see numbers that they felt compelled them from a fiduciary perspective to make a change, the impact would likely be a curtailment in heavy capital spending while maintaining the cost savings initiatives.
Meanwhile Robert W. Baird analysts have the following to allow:
Solid concept. JCPenney offers a combination of private and exclusive brands and well-known national brands at attractive prices, which management is working to enhance. Sephora inside JCPenney shops (~308 currently; 500+ store opportunity) and recent merchandising additions (Liz Claiborne, MNG by Mango, ALDO Call it Spring) have attracted customers and increased productivity.
Turnaround in progress. In January, JCP unveiled an ambitious plan to transform the company over the next four years. Key changes include a new “Fair & Square” pricing strategy (eliminating layered and frequent discounts), updated merchandise (adding brands, eliminating nonproductive brands, and enhancing owned brands), marketing (including spokeswoman Ellen Degeneres), a new store prototype (to be announced in 2013), and in-store presentation (100 unique shop-in-shops). Management is simultaneously seeking to cut SG&A by over $900 million annually.
>> “Okay... Sure Ellen might have turned off some people but a boatload like her.” <<
Three dislike her for every one that likes her.
If you want to promote queers, there are sites for that purpose, but FR is not one of them.
As in many other fields, there's a lot/too much competition, and when you T-off your customer base, they go elsewhere and never come back.
Something like "An out of stock item is a lost sale".