A few months ago I tried to help my mother submit a certification that she had not remarried to SS. She’d sent one earlier, but it was ‘lost’. They would accept a fax, but I could not email a scanned copy of the document. It was hell just trying to find an email address on their website & there was no way to attach a document. I sent a note asking how I could send a pdf file. I got a response to my question two weeks later that they do not accept pdf files. By that time, my mother had already mailed (registered, of course) the second document.
Too many federal agencies are still technologically in the 80’s or early 90’s. Just ridiculous!
“”By that time, my mother had already mailed (registered, of course) the second document””
I thought you were going to say - by that time, my mother had already remarried.
Sounds like my last trip(s) to the Maryland MVA. To get license plates on a used car required 4 trips and at least nine hours.
THe needed a release of lien. Trip 2-Would not accept the fax. Trip 3, would not accept the sealed envelope form the bank. Trip 4. Would accept a fax directly to them.
Total government hack morons.
That is standard operating procedure. Sending personal info with SS numbers via unsecured email is a big no no.