Posted on 11/16/2015 5:17:19 PM PST by markomalley
NBC News has learned that ISIS is using a web-savvy new tactic to expand its global operational footprint -- a 24-hour Jihadi Help Desk to help its foot soldiers spread its message worldwide, recruit followers and launch more attacks on foreign soil.
Counterterrorism analysts affiliated with the U.S. Army tell NBC News that the ISIS help desk, manned by a half-dozen senior operatives around the clock, was established with the express purpose of helping would-be jihadists use encryption and other secure communications in order to evade detection by law enforcement and intelligence authorities.
The relatively new development -- which law enforcement and intel officials say has ramped up over the past year -- is alarming because it allows potentially thousands of ISIS followers to move about and plan operations without any hint of activity showing up in their massive collection of signals intelligence.
(Excerpt) Read more at nbcnews.com ...
I wonder what their SLAs are?
Marca uno por Español.
Organizing For America?
I wonder who monitors the queues?
As for the SLA guidelines, I also wonder what the reward/punishment system is?
“Good afternoon you have reached ISIS, please hold” hopefully they have better elevator music than Time Warner Cable when you call them
I hope the Spetsnaz crash their party.
“Hello, your call is very important to us.
Please check if your suicide belt is plugged in.
Please turn it off and back on.
Please hold...”
OMG MY RIBS!!! They don’t have music but prayer calls and the sounds of bombs going off
ROFL ROFL Wow freepers on a roll ROFL
I wonder if Clock Boy Achmed called the Help Desk?
Dial 1 for Arabic, 2 for Farsi, 3 for Pashtun, 4 for Uighur.
May have to call them on Thanksgiving. The Butterball hotline is always jammed.
Is it staffed in Mumbai?
ISIS uses ITIL!?
Wonder what their ticketing system is? 'Suicide Now!' or 'Bloody Footprints'?
The sad thing is the terror help desk is probably operated better than all the ObamaCare websites...
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