The whole situation was a nightmare. Lord willing PEOTUS Trump will appoint someone that is a no nonsense, take no prisoners, hard nosed, SOB to the VA position because that is what it's going to take to clean this mess up. He also needs to be able to FIRE all of the dead wood and incompetent staff from managers, doctors, nurses all the way down to the janitors = Every VA hospital I have gone to, even the decent ones in New Hampshire and Boston are filthy. The floors and surfaces are caked with dirt and grime (covered over with wax) Don't even ask me about the bathrooms and showers... indescribably filthy.
This has been described to me as an efficient mechanism of performing business in the federal VA hospitals. If it could only be this good....