Susan Mauldin was the Chief Information Security Officer (CISO) at Equifax Inc when the massive data hack occurred. She has been with Equifax as CSO / CISO since 2013. She was previously Senior Vice President and Chief Security Officer at First Data Corporation, until July 2013. Mauldin was SunTrust Banks’ Group Vice President from 2007 to 2009. It is still unconfirmed whether her stint at SunTrust was in fact overseeing call-center operations. =======================================================================================================
============================================================================================================ Maulding’s education credentials include a bachelor’s degree in music composition (magna cum laude) and a Master of Fine Arts degree in music composition (summa cum laude), both from the University of Georgia. In March 2016, Equifax CISO Susan Mauldin was interviewed on camera by the CEO of the big-data company Cazena. UPDATE: The videos featuring parts of an interview with Susan Mauldin, which were embedded on this page, have been taken down as of the afternoon of September 10. https://www.youtube.com/watch?v=3O-VB09IdHU https://www.youtube.com/watch?v=w_2ABbwSYbs A partial transcript of her remarks during the interview have been archived for posterity by a third party. http://archive.is/6M8mg The full interview videos went far in explaining what may have been the eventual cause of the massive leak of information now gravely affecting 143 million Americans. The audio-only version of the interview that was publicly available on Soundcloud has also been scrubbed from the web.