Let’s see. A completely automated system using computer vision. How many people are going to be billed for merchandise they didn’t take out of the store, from a store that they didn’t visit?
Your recourse: talk to a customer “service” rep in China about your problem.
RFID technology can scan an entire basket of goods in less than 2 seconds. Pair that with automatic payment from your smart phone and that eliminates the cashier altogether. This is what’s coming.
Of course you will have to bag your own groceries, unless you bag them while shopping.
I had to wait behind some yuppie yesterday who used his iphone to pay his bill at Whole Foods. The phone failed about 8 times as the line grew longer behind him.
Sometimes the future is so yesterday.