They do a fair job.
But I would say it is not the system but the people who are entering the data that are at fault.
And that means that the people who trained them are at fault.
And that means that the people who trained them are at fault."
I would agree with you IF the software is stable. I am dealing with a buggy system right now, e.g. intermitant errors. It is maddening, because you can't find the root cause, so you don't know what to fix. Your overwhelming desire is to shut the whole thing down and go back to pencil and paper.