CFA is the best. The food is impeccable, and the service is too. They are not just nice, they are extremely efficient.
My nearby CFA has lines around the building into the street at lunch guaranteed, and a bit less at dinner. Better to go inside. The one by my DHs work is crowded, but not as bad. Either way, sometimes even their efficiency cannot make up for the popularity! There is just too much traffic for even a great company like CFA to handle perfectly. But I still love them.
The chicken sandwiches are great. The milkshakes are fantastic. Fries great. My mother thought their carrot salad was the greatest, but they stopped that item. Shame.
They are so good, that not only are there incredible lines, but people made the biggest statement on Chick-Fil-A Day ever. Never has there been such a huge protest turn-out! No damn OWS BLM illegal commies ever succeeded in making that kind of turn-out...and its a smack in the face to those very bastards.
There is a CFA near my house on the other side of the freeway. The lines are so long they stretch onto the freeway feeder. I used to do the U-turn under the freeway there, but the line for CFA is so long it backs up to the U-turn lane, making it quite difficult to make the U-turn.
I've never been blown away by their food. I seem to remember it just being a piece of chicken in a bun with a pickle; but it apparently is like crack to their many customers.