I had not one but two bad BofA experiences that, strangely enough, were exactly the same a few years apart.
Both times money was wired into my account, and I wrote checks that ended up bouncing. Both times BofA wired the funds into someone else’s account, who probably thought the Tooth Fairy visited them. Both times BofA charged me fees for “insufficient funds” even though it was their fault. Both times I had to physically go to the branch and demand they issue letters explaining that it was THEIR error, not my “insufficient funds”, to all parties to whom I’d written checks AND reverse the “insufficient funds” fees...I literally had to tell them I wasn’t leaving until they did so, that is how reticent they were even though verbally they fully acknowledged their error.
It was so embarrassing to have people think I wrote them bad checks...I quit BofA after the second time, never to return. (Yeah, I know, I should have done it after the first time LOL)
They must all be liberals. They think your money is their money and you are subservient to them.
We changed to a credit union. Haven’t had any real issues with them.
I’ve had a small credit union account since I was a baby. I don’t think it’s ever had more than $1000 in it. We now live hundreds of miles from them.
A few years ago, I called them to ask about a car loan. They asked for my account number. I said 000000042. The girl said “Whoa.” It was a “you get whatever you want sir Whoa.” I had forgotten that my grandfather was one of the founders of the credit union 50-60 years ago.
It was kind of cool