Why would Florida’s background checking system bottle neck at one state employee? Who can’t log in? And especially if that person’s input is not required for complete processing of the form?
That sounds like a system that was designed to fail.
Maybe she didn’t know HOW to use a computer? Maybe she had the wrong password? Maybe she was just dumb and didn’t know it could be fixed.?
Remember we are dealing with a position in State government only one step removed from the DMV lady.