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Amazon error allowed Alexa user to eavesdrop on another home
Reuters ^ | 12/20/2018 | Reuters

Posted on 12/20/2018 7:21:16 AM PST by Bloody Sam Roberts

FRANKFURT (Reuters) - A user of Amazon’s Alexa voice assistant in Germany got access to more than a thousand recordings from another user because of “a human error” by the company.

The customer had asked to listen back to recordings of his own activities made by Alexa but he was also able to access 1,700 audio files from a stranger when Amazon sent him a link, German trade publication c’t reported.

“This unfortunate case was the result of a human error and an isolated single case,” an Amazon spokesman said on Thursday.

The first customer had initially got no reply when he told Amazon about the access to the other recordings, the report said. The files were then deleted from the link provided by Amazon but he had already downloaded them on to his computer, added the report from c’t, part of German tech publisher Heise.

(Excerpt) Read more at reuters.com ...


TOPICS: Business/Economy; Extended News; News/Current Events; Technical
KEYWORDS: alexa; amazon; datasecurity; eavesdropping; privacy; securitybreach; surveillance
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It was human error...yeah...that's the ticket. Human...error.
1 posted on 12/20/2018 7:21:16 AM PST by Bloody Sam Roberts
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To: Bloody Sam Roberts

So behind every command entered is a human receiving that command, and then silently parsing it and executing it ?

We’re moving into 2019. Human beings know more about computing than this. This excuse may have worked in 1959 but not now.

They think we are idiots.


2 posted on 12/20/2018 7:24:24 AM PST by Celerity
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To: Bloody Sam Roberts

Only the government is supposed to get those links.


3 posted on 12/20/2018 7:24:56 AM PST by Moonman62 (Give a man a fish and he'll be a Democrat. Teach a man to fish and he'll be a responsible citizen.)
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To: Bloody Sam Roberts

People will voluntarily put “Big Brother” devices in their homes, so everything audible (and with the next device, visible) can be transmitted and recorded at some unknown central facility??!!

1984 took awhile longer but Orwell was a prophet.


4 posted on 12/20/2018 7:25:36 AM PST by Trump_the_Evil_Left (FReeper formerly known as Enchante (registered Sept. 5, 2001), back from the wild....)
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To: Bloody Sam Roberts

That’s what Alexa is for ,D’oh


5 posted on 12/20/2018 7:25:41 AM PST by butlerweave
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To: butlerweave

I’m hoping the day that Alexa type devices are standardized in every workplace is still far off. I know that’s already happening in some higher level jobs, or silicon valley type occupations, but I’m speaking of jobs that pay $45K a year or less.


6 posted on 12/20/2018 7:28:48 AM PST by lee martell (AT)
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To: Bloody Sam Roberts

It’s not a ‘bug’.......................


7 posted on 12/20/2018 7:28:56 AM PST by Red Badger (We are headed for a Civil War. It won't be nice like the last one....................)
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To: Bloody Sam Roberts

Alexa should be named Trojan Horse.


8 posted on 12/20/2018 7:30:22 AM PST by ryderann
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To: Trump_the_Evil_Left

Every smart phone, laptop, computer with a microphone can be remotely turned on

alexa just makes it easier


9 posted on 12/20/2018 7:31:21 AM PST by Trump.Deplorable
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To: Red Badger; Bloody Sam Roberts

Amazon is the same company who is so disconnected from the slave-people that during a strike at a fulfillment center, when employees asked for air conditioning because it was too hot the company responded...

“The robots work better in the warmer temperatures”

This company needs to be stopped. And it’s easier than fighting the Chinese but at some point it won’t be so easy. Amazon is going to buy shipping companies - you just wait and see. Then all shipping will go through them.


10 posted on 12/20/2018 7:33:04 AM PST by Celerity
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To: Trump.Deplorable
Every smart phone, laptop, computer with a microphone can be remotely turned on

As well as every cable box since 1995.
11 posted on 12/20/2018 7:33:31 AM PST by TexasGunLover
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To: Trump.Deplorable
The TV Show Person of Interest pretty much has the near future nailed.
12 posted on 12/20/2018 7:35:16 AM PST by Paladin2
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To: Bloody Sam Roberts

Same thing happened to me a couple of years ago. I heard phrases like:

“Huma, help me shred these files.”
“Huma, do you think we should whack Bernie?”

I never did figure out who it was.


13 posted on 12/20/2018 7:35:40 AM PST by Leaning Right (I have already previewed or do not wish to preview this composition.)
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To: Bloody Sam Roberts


14 posted on 12/20/2018 7:35:47 AM PST by Larry Lucido
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To: Celerity

“..They think we are idiots....”

Evidently, a lot of folks are.

People buy those transmitters and install them every day, thinking it makes life easier, or more convenient, or whatever. But it’s also recording and storing, and monitoring.

Not worth your privacy just because it’s the latest fad.


15 posted on 12/20/2018 7:37:30 AM PST by NFHale (The Second Amendment - By Any Means Necessary.)
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To: Bloody Sam Roberts

The real problem is Amazon keeping...period. That’s all you need to know.


16 posted on 12/20/2018 7:39:15 AM PST by ImJustAnotherOkie (All I know is what I read in the papers.)
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To: Bloody Sam Roberts

People who volunteer their DNA and happily put listening devices in their home baffle me.

I have no social media accounts and enjoy all the data breaches I read about.


17 posted on 12/20/2018 7:40:24 AM PST by Eddie01
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To: ImJustAnotherOkie

It’s not really hidden. In the interface you can play back your previous messages. It only stores stuff you say when you say ‘alexa….’ though. It’s not always listening because people have looked at the packets coming out of it and they truly only send a signal when you want them to.


18 posted on 12/20/2018 7:44:19 AM PST by Monty22002
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To: Eddie01

I wouldn’t have one of those near me. When I get a new laptop the first thing i do is tape over the camera.


19 posted on 12/20/2018 7:44:50 AM PST by shelterguy
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To: Paladin2

I’m building a system based on Person of Interest and I agree.

Some of the nicest, kindest and most sincere people I have met are offering my company millions to anonymously listen in on people. They ask this without any predication or iota of internalized questioning. They think they should have it because they care.

My jaw has DROPPED at some of the requests I’ve had coming from some very important, well-known people. Again, good people but they have zero grasp on the concept of privacy. It simply never existed to them and they feel 100% that no one should object to their prying.

The world is a strange place. I want liberals eliminated and remembered as the biggest strife to mankind, but I can also understand how they are born. Neurons don’t fire.


20 posted on 12/20/2018 7:45:24 AM PST by Celerity
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