Ally Bank is not good, avoid at all costs.
They canceled all of my accounts for no reason and sent me a letter, closed all of my several accounts after many years of putting a lot of money through their bank and being a model customer. They sent letters and closed all of my accounts, mailed me checks that took 2 weeks so I had no access to any money for 2 weeks. I called several times, they refused to give any reason, even managers, saying they didn’t have to tell me anything. Only thing I can guess is that I purchased ammo using my ATM online.
I hate to hear that. — Something you could do is go to deposit accounts and write a summary of what happened. Ally reps do read it and might respond.