I went to the IRS office in October to ask for a form for our production office because we also have business in Vancouver canada.
believe it or not, we went there on a Monday afternoon and ONE person, the receptionist took everyone’s information for those who were lined up so the IRS can call them. So the entire floor and cubicles were empty except for the reception person, which i find stupid..
I got my IP Pin in the mail the other day. It was only two months late, but hey, this IS the IRS.