Lowe’s stores are cleaner and brighter than Home Depot.
However, Home Depot has helpful staff, and Lowe’s has nothing.
“Lowe’s stores are cleaner and brighter than Home Depot.
However, Home Depot has helpful staff, and Lowe’s has nothing.”
Where I live your first comment is true.
As for staff locally both HD and Lowes have similar amounts of friendly staff.
In the last year I have purchased 4) washers, 4) dryers, 2) dishwashers, a mid-range and two refrigerators all from Lowes.
Lowes has a 30 day return — no questions asked — and HD has NO returns (unless delivered damaged and then it takes time to have it approved by a manager).
I have had a DW and a refrigerator (5 years ago) both damaged in shipment and Lowes IMMEDIATELY took them back and recorded.
Ordered a washer dryer pair from HD, had it installed and the dryer quit after two minutes (ended up a bad over temp sensor). This pair were ordered as they were the only large stackable machines that would fit in the confined space (Electrolux has the ability to actually touch the rear wall, most other brands require 3” to 5” of space thus requiring the Elecrolux which was NOT available from Lowes)
It took took one month to get a repairman to look at it, two months to get it fixed and another month to get the repairman BACK to replace the six screws he left off when repairing it. At Lowes a new dryer would have been on order the same day it was delivered.
I choose Lowes.
In my area, I have found the exact opposite.
Lowe’s employees far more helpful than Home Depot.
I have noticed the same two things about Lowe’s stores making it a more pleasant store to go to, but Home Depot is a lot closer so I go there more often than to Lowe’s when I am going to need help with a purchase.