About six months ago, I visited our local Lowes to buy some shelving (I saw it on sale in their online circular).
When I got there, the shelving on sale was missing / gone.
I looked and looked for some sales help; couldn’t find any.
So, I called the store on my cellphone, telling them I was in the shelving aisle, and needed some assistance.
No one showed up.
So, I found a piece of paper and left a note:
“Gave up. Went to Home Depot.”
Home Depot had similar shelving for about $5.00 more. At that point, I almost didn’t care HOW much it cost.
Have not visited Lowes since, and will never go there again.
Home Depot has marginally better customer service, but our local hardware store, called “The Hardware Store,” is outstanding. I go there for little bits and pieces when I need nuts, bolts, washers, a broom, or whatever.
That’s a whole lot more than you probably want to know, but I’m on a roll this morning.
our local hardware store, called “The Hardware Store,” is outstanding
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We shop at a couple of ACE hardware stores and their in-store service is also outstanding.