You were lucky; multiple times I’ve been sent to the wrong side of the store completely (where I’d eventually find an older employee who would send me in the right direction).
Working in retail is hard here; customers are often rude jackasses. My wife watched a ghettopotamus berate a cashier in Wal-Mart for something that was in no way the cashier’s fault, and felt that had to be the lowest thing someone could do. It is hard enough being on your feet all day in a high-volume store; having some beast spending taxpayer money while abusing you must be very testing...
Brings back the wonderful 2008-20016 memories of watching one berate the America and it's flag...