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Leaked WaPo Memo Underscores Twitter’s Corrosive Impact On Newsrooms
The Federalist ^ | June 9, 2020 | Emily Jashinsky

Posted on 06/09/2020 2:16:05 PM PDT by Kaslin

A leaked memo addressed to higher-ups pulled back the curtain on the Washington Post's newsroom, revealing how dramatically Twitter scrambles priorities and distorts the paper's daily coverage.


A leaked memo addressed to higher-ups pulled back the curtain on the Washington Post’s newsroom, revealing how dramatically Twitter scrambles priorities and distorts the paper’s daily coverage. This is not a surprising revelation, but it’s useful to see in print. Twitter is single-handedly exacerbating the media’s already serious flaws.

Drafted at the request of National Editor Steven Ginsberg by a committee of 10 national reporters in late April, Ben Smith of the New York Times published the document on Monday. It’s rich with opportunities to marvel at the staff’s laughable conceptions of “bias” and melodramatic self-importance. But even with that stiff competition, confusion over the Post’s Twitter policy is the memo’s most important passage.

I've obtained a copy of the "Recommendations for Social Media Use" @washingtonpost National Editor Steven Ginsberg sought from a group of staffers. It's an X-ray of the issues I wrote about this week, and you can read the full thing here: https://t.co/VKHRyyzMcN pic.twitter.com/OMoL9TckTl

— Ben Smith (@benyt) June 8, 2020

Here’s the full section. Bear in mind the memo is based on interviews with over 50 Post reporters:

Finding: Editors are dependent on Twitter, and it creates pressure on reporters. If the bosses stop seeing Twitter as the heartbeat of national reporting, reporters would pull back.

Editors often assign stories based on what is trending and what competitors or sources are saying on Twitter. When editors “flag” tweets or mention observations from Twitter during meetings, some reporters feel they are receiving mixed messages — they’re told they don’t need to be on Twitter to be successful in their jobs, but they’re expected to monitor everything their competitors and sources are tweeting.

“It drives me crazy that editors say, ‘If you feel maybe you shouldn’t tweet something, then err on the side of not tweeting it’[or] ‘Twitter is a cesspool, an echo chamber,’ and you see them sitting at their desks just refreshing Tweetdeck all day long,” one reporter said. “It sometimes can feel like an internal Slack channel.

Most want editors to spend less time engaged on the platform, which reporters said bears little resemblance to what they’re hearing from people in the country. “Twitter is one thing, and the country is another. …You get a misleading sense of what people care about,” one reporter said.

“So many of the things that consume political Twitter are things that don’t matter even to politically informed people in state capitals.”

Those five paragraphs leave us with a lot to break down. First is the statement that “Editors often assign stories based on what is trending and what competitors or sources are saying on Twitter.” Again, we mostly knew this, pictures from years past have shown they keep a Twitter feed on screens posted around the newsroom. But it’s still noteworthy to see a survey of reporters at one of the world’s preeminent news outlets reinforce it—journalists use Twitter as an assignment editor. They’re “sitting at their desks just refreshing Tweetdeck all day long.” (Allegedly, that is.)

This is bad for a number reasons, one of which the Post learned the hard way after its breathless Covington Catholic coverage. As in that case, Twitter’s cyclonic spin creates pressures that lead to shoddy reporting.

Twitter is also not at all a representative sampling of public opinion. It’s not a portal to diners and truck stops and PTA meetings and church barbecues. It’s used as “an internal Slack channel” for insiders, trolls, celebrity stans, and people interested in politics.

Sitting on Tweetdeck and letting the trends dictate your coverage gives the elite echo chamber more power than it already has by artificially inflating the importance of their arguments and interests, and keeping journalists bathed in the platform’s overrepresentation of partisan yapping. Even for reporters who bring some self-awareness to Twitter’s ambient cocktail of media navel-gazing and partisan rancor, it’s impossible to fully compartmentalize.

The platform also creates an incentive for journalists to build and maintain an audience by publishing posts that will be liked and retweeted by other reporters and media figures. That is a terrible way to shape and drive the political discourse.

Note also how the Post’s reporters are aware Twitter is negatively impacting their journalism. “Most,” the memo says, “want editors to spend less time engaged on the platform, which reporters said bears little resemblance to what they’re hearing from people in the country.”

I actually sympathize with their complaint. At this point, journalists are generally aware that Twitter is harming the industry, but because every journalist and politician is on Twitter, it’s impossible and unwise to fully tune out. How much Twitter is too much Twitter?

The platform has its upsides. It helpfully exposes journalists’ biases, gives readers an easy mechanism to provide feedback, functions as a great news delivery system, and occasionally facilitates good debates. But that’s hardly enough to offset its downsides.

I’ve always thought it would make sense for newsrooms to design policies that let Twitter’s ability to deliver news shine, and mitigate other activity. Let reporters tweet headlines and breaking information. That’s it. Twitter would still be a great place to get news. Reporters would still be able to promote their work. But keeping spats and chats and personal conversations off the platform would make it less tempting for journalists to refresh Tweetdeck all day, chasing likes and retweets, overexposing themselves to industry perspectives and stories with little external relevance.

The problem is that for one outlet to do it, others would have to follow right away. If not, the policy would be meaningless and leave them at a disadvantage.

If the Washington Post is struggling with this, you can bet every other major publication is struggling as well. The New York Times dealt with it just last week, when staffers banded together to issue tweets about Sen. Tom Cotton’s (R-Ark.) op-ed. In their memo, Post staffers asked their editors for clarity on Twitter. What they actually demonstrated is that the industry needs a Twitter crackdown.


TOPICS: Culture/Society; Editorial; News/Current Events
KEYWORDS: bensmith; crackheads; imitators; mediabias; monkeyseemonkeydo; newyorkslimes; socialmedia; twitter; twitterheads; washingtoncompost
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1 posted on 06/09/2020 2:16:05 PM PDT by Kaslin
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To: Kaslin

Twitter has great information on it—for a few minutes before the censors shut it down!


2 posted on 06/09/2020 2:19:00 PM PDT by cgbg (Kneeling is a half measure--lefties need to dig a six foot hole and bury themselves in it.)
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To: Kaslin

Look at the language they are using in the articles, and the lack of good grammar. Also to spelling errors.

It all reads like it was made for, and derived from, Twitter.


3 posted on 06/09/2020 2:19:28 PM PDT by VanDeKoik
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To: Kaslin

These hacks were insufferable enough but magnified through a narrow lens of the liberal Twittersphere, they are now completely useless to people like me.


4 posted on 06/09/2020 2:23:07 PM PDT by NohSpinZone (First thing we do, let's kill all the lawyers)
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To: Kaslin
"I’ve always thought it would make sense for newsrooms to design policies that let Twitter’s ability to deliver news shine, and mitigate other activity. Let reporters tweet headlines and breaking information. That’s it. Twitter would still be a great place to get news. Reporters would still be able to promote their work. But keeping spats and chats and personal conversations off the platform would make it less tempting for journalists to refresh Tweetdeck all day, chasing likes and retweets, overexposing themselves to industry perspectives and stories with little external relevance."

Also, stop reporting tweets as if they are news. I am long tired of reading "news articles" that simply relate what some people tweeted. Simple rule of thumb, nothing that happens on Twitter is news until it happens in the real world.

5 posted on 06/09/2020 2:26:54 PM PDT by mlo
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To: Kaslin

Come on you brave firefighters, go get the truth, not the Twitter truth, but the real truth.

But you wont because you are all cowards.


6 posted on 06/09/2020 2:29:19 PM PDT by TexasM1A
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To: Kaslin

Twitter = Twaddle


7 posted on 06/09/2020 2:31:29 PM PDT by antidemoncrat (uff)
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To: Kaslin

Imbeciles all.


8 posted on 06/09/2020 2:33:33 PM PDT by sauropod (Quarantine is when you restrict sick people, tyranny is when you restrict healthy people.)
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To: Kaslin; Whenifhow; null and void; aragorn; EnigmaticAnomaly; kalee; Kale; AZ .44 MAG; Baynative; ...

P


9 posted on 06/09/2020 2:41:48 PM PDT by bitt (I shall not kneel for any person. Nor do I expect anybody to kneel for me.)
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To: Kaslin

On the one hand, I would love for Twitter to just go away, but on the other, no Republican President has ever had the ability to reach the whole nation. If we had an honest media, he wouldn’t need TWitter...


10 posted on 06/09/2020 2:43:23 PM PDT by richardtavor
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To: antidemoncrat

Modern day Gossip Line.


11 posted on 06/09/2020 2:48:29 PM PDT by miserare ( Respect for life--life of all kinds-- is the first principle of civilization.~~A. Schweitzer.)
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To: NohSpinZone

Remember last year, when the Freepers, who suffered the most from TDS, Trolled in vain 24/7 to stop Trump from using Twitter.

Trump using Twitter just awful in their total TDS 24/7 mental illness.

The deep staters, who paid these trolls to trash our president were seeing how candidate Trump in their private focus groups was gaining strength everyday via his Twitters.

So each day until Jim took them off the board, those trolls were like the Japanese Kamikaze’s in the last few weeks before the Nov 2016 election.

We can expect to see the same BS about how dumb president Trump and we are, from these deep state whores, 24/7.

They will whine about how his use of the mediots, on line media and on twitter is so inappropriate for a president.

They will wear out that mantra until President Trump wins his second term.

The more we see/hear of this bs from the mediots and trolls, that is a sure sign that Trump is shredding their side in the focus groups and in any real polls.


12 posted on 06/09/2020 2:52:14 PM PDT by Grampa Dave ( Who Decides: Who and What Is Essential and Which Lives Matter? - June 8, 2020 by| Allen West)
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To: Kaslin

Twitter has tons of real tons.

Something the Fake News hates.


13 posted on 06/09/2020 2:53:18 PM PDT by little jeremiah (Courage is not simply one of the virtues, but the form of every virtue at the testing point.)
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To: Kaslin

I need to preview.

Twitter has tons of real NEWS.

Something the Fake News, headed by WaPo, hates.


14 posted on 06/09/2020 2:54:56 PM PDT by little jeremiah (Courage is not simply one of the virtues, but the form of every virtue at the testing point.)
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To: Kaslin
one of the world’s preeminent news outlets

What!

The WaPo is garbage.

Why the Washington Post Has No Credibility

15 posted on 06/09/2020 3:08:03 PM PDT by T Ruth (Mohammedanism shall be destroyed.)
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To: mlo

I have seen far too many news articles that basically just link to someone’s tweet that is not even verified or include any information to verify it such as pictures or video to prove what they are saying.


16 posted on 06/09/2020 3:09:36 PM PDT by matt04
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To: mlo

“I am long tired of reading “news articles” that simply relate what some people tweeted.”

The first one lies about it, the rest swear to it.

Like the barbershop mirrors reflecting back and forth.


17 posted on 06/09/2020 3:36:23 PM PDT by DUMBGRUNT
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To: Kaslin
WaPOOH reporting @Jack’s fake news? Who would’ve thought!
18 posted on 06/09/2020 5:32:49 PM PDT by Chgogal (Wuhan Virus, Chinese Virus, Kung Fu Virus - Wuhan Chinese Kung Fu Virus aka CCP virus.)
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To: Kaslin

Whenever I see a news article with a Tweet as source, I move on.

I bet they even teach Twitter as news in JournoSchool these days. Pathetic.


19 posted on 06/09/2020 5:59:45 PM PDT by nicollo (I said no!)
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To: Kaslin

What is the WaPo business Model these days?

$$$ ——> Amazon -——> WaPo?

What do the WaPo care?

Let the Twitter Frenzy continue, with Trump at the top.


20 posted on 06/09/2020 6:38:13 PM PDT by Paladin2
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