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‘Our policy is meant to protect the health and safety of all of our guests': Hersheypark responds to angry parent’s viral video
Pennlive ^ | 10 July A.D. 2020 | Paul Vigna

Posted on 07/10/2020 7:04:17 PM PDT by lightman

A mother who said her “disabled” son was denied access to Hersheypark posted a video of him crying in the car, and it was a scene that picked up speed on social media like one of the tourist attraction’s iconic roller coasters.

Pamela Heinbaugh said in the 2-minute video that her son has severe asthma “so he can’t cover his face,” and is autistic. “He can‘t wear anything on his head. He can’t wear a hat. He doesn’t even like to wear shoes,” she continued, aiming her phone at his feet while continuing to film.

She also pointed out that she saw others enter the park without masks.

PennLive reached out to Heinbaugh, but she didn’t respond. Hersheypark also was contacted and emailed the following response:

“Our COVID-19 health and safety policy mandates face coverings for all guests and team members and provides an accommodation for those who can’t wear a covering by permitting use of a face shield. Everyone over the age of 2 will need to have either a face covering or face shield to enter the park. We believe this is aligned with Governor Wolf’s overarching goal to keep people safe and our own mandate to protect the health and safety of our guests and team members at Hersheypark. This policy is being applied uniformly to everyone and is an important safeguard for those who choose to work with us or honor us with a visit. Citing the public health priority, this position has also been viewed favorably by the external autism, disability and accessibility agencies with which we work.

“Our policy is meant to protect the health and safety of all of our guests and team members at Hersheypark. It is being followed by many of our peers in the amusement park industry and is consistent with the Americans with Disabilities Act (ADA), which allows businesses to impose legitimate safety requirements necessary for safe operations when a direct threat, like COVID-19, has been established.

“We understand and appreciate the perspective and concerns of our guests, and we have an established record of offering a safe and welcoming environment for all those who visit Hersheypark. Being inclusive and welcoming is incredibly important to us. To that end, if there’s anything we can do to help a guest with our policy, we are eager to assist in any way that we are able.”


TOPICS: Business/Economy; Government; News/Current Events; US: Pennsylvania
KEYWORDS: autism; autisticspectrum; hershey; hersheypark; masks; pennsylvania; reopen; sensoryoverload; sweetestplaceonearth
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Reader's Digest Condensed Version of Hershey Entertainment's Response:

SUCK IT [your CO2 exhale] UP!

1 posted on 07/10/2020 7:04:17 PM PDT by lightman
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To: fatima; Fresh Wind; st.eqed; xsmommy; House Atreides; Nowhere Man; PaulZe; brityank; Physicist; ...

Pennsylvania Ping!

Please ping me with articles of interest.

FReepmail me to be added to the list.

2 posted on 07/10/2020 7:05:06 PM PDT by lightman (I am a binary Trinitarian. Deal with it!)
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To: lightman

Sorry, I agree with the park. Sounds to me like this kid has so many problems he probably shouldn’t be there. Can’t wear shoes? Please.


3 posted on 07/10/2020 7:06:00 PM PDT by Pining_4_TX ("Every revolution evaporates and leaves behind only the slime of a new bureaucracy." - Franz Kafka)
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To: lightman

I wonder if the mother has anything to do with the kid’s condition.


4 posted on 07/10/2020 7:09:08 PM PDT by BobL
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To: Pining_4_TX

yeah there’s something wrong about that


5 posted on 07/10/2020 7:13:07 PM PDT by dp0622 (TRUMP!)
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To: lightman

A year ago or so I came across on-line information about a large-scale amusement park in Texas that was closed (might have been AstroWorld).

One of the reasons given by the owners was an increase in “unruly guests.”


6 posted on 07/10/2020 7:15:48 PM PDT by Steely Tom ([Seth Rich] == [the Democrats' John Dean])
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To: lightman

Kid does not need to go there unless/ until he can handle shoes, etc. even then he will probably suffer sensory overload and will not enjoy himself.


7 posted on 07/10/2020 7:19:05 PM PDT by married21 (As for me and my house, we will serve the Lord.)
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To: Steely Tom

Houston’s finest blacks and brownies.


8 posted on 07/10/2020 7:19:23 PM PDT by Sequoyah101 (We are governed by the consent of the governed and we are fools for allowing it.)
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To: BobL

He is autistic, his behaviour is typical of some people who have autism....My son does not like headphones, hats, or sunglasses..For a while, he did not want to wear socks or shoes, and yes, he has autism...It’s unfortunate that mom did not call the park ahead of time to ask whether they would have to wear a mask...And to those who would say keep your kid at home, how are they to learn to behave in public if they stay cooped up at home.


9 posted on 07/10/2020 7:21:23 PM PDT by psjones (u)
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To: Pining_4_TX

My DiL works with autistic children. They are very sensitive to a lot of different types of stimulation. Often they have difficulty with clothing like shoes or even having their hair combed. That said, they may respond to certain park rides that you would think they couldn’t tolerate.


10 posted on 07/10/2020 7:21:26 PM PDT by DJ MacWoW (The Fed Gov is not one ring to rule them all)
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To: Steely Tom

I think it’s “Wally World”, actually; Chevy Chase was in a documentary about that.


11 posted on 07/10/2020 7:36:16 PM PDT by Captain Walker
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To: lightman

What is the reason they have “disabled” in quotes? They don’t believe her?


12 posted on 07/10/2020 7:42:33 PM PDT by LouieFisk
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To: lightman

On the surface, I have to side with the mom.

What happened to the “medical waiver” for such things?

Maybe she should’ve had one, but it sounds like it doesn’t matter to them.

Milton Hershey’s been rolling in his grave since he died, and before with that union nonsense.


13 posted on 07/10/2020 7:43:35 PM PDT by the OlLine Rebel (Common sense is an uncommon virtue./Federal-run medical care is as good as state-run DMVs.)
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To: dp0622

The mother caters to and spoils this kid based on his ailments. She amplifies his disabilities and makes them out to be more than they are. She gains sympathy and attention through her son’s misfortune.

I’m not a psychiatrist, but I stayed at a Holiday Inn Express once, back when we used to be able to stay in hotels without the constant, unfounded, irrational fear of dying because of it.

Also, I live with a similar, though not so severe, situation in my own life.


14 posted on 07/10/2020 7:43:50 PM PDT by NorthWoody (A vote is like a rifle: its usefulness depends upon the character of the user. - Theodore Roosevelt)
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To: psjones

sadly save your breath a whole bunch of a$$holes here could not care less.


15 posted on 07/10/2020 7:44:10 PM PDT by gdc61 (LOL not.)
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To: Captain Walker

if the kid was carrying a Black Lives Matter sign. no mask no problem


16 posted on 07/10/2020 7:44:52 PM PDT by ofcrob2237
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To: BobL

Yes. I see it at my school. There is genuine autism & there’s also what I like to call environmental & cultural autism.


17 posted on 07/10/2020 7:51:42 PM PDT by leaning conservative (snow coming, school cancelled, yayyyyyyyyy!!!!!!)
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To: ofcrob2237

All animals are equal, but....


18 posted on 07/10/2020 7:54:00 PM PDT by lightman (I am a binary Trinitarian. Deal with it!)
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To: lightman; All

I was acquainted with a man who did product demos for a wonderful regional grocery chain here. He grew up in Milton Hershey’s orphanage, and worshipped the ground Hershey walked on.
Once, Wal Mart offered him the opportunity to do a HUGE Hershey product demo, and he agreed, but said there was no way he would accept any payment for it. I don’t know what they eventually worked out.


19 posted on 07/10/2020 7:55:20 PM PDT by mozarky2 (Ya never stand so tall as when ya stoop to stomp a statist...)
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I stand with the family exaggerated explanation or not.


20 posted on 07/10/2020 8:02:00 PM PDT by Gene Eric ( Don't be a statist!)
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