I try to avoid UPS whenever possible. The insurance they sell is a joke. You can’t even get them to honor the free amount they offer with all shipping.
I’ve lost count of how many packages they’ve lost or damaged. If I’m buying and their the shipper then its just time consuming and frustrating. If it’s from family then just forget about it.
Ups sucks massively. They will not leave packages at my door, unlike FedEx, and I always have to arrange to rummage through their warehouse for stuff. I got up in one of their managers fsce about once as to how stupid their policies were. I wonder if any of it is related to the fact they are union.