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Thousands of Xcel customers locked out of thermostats during 'energy emergency'
Denver 7 ^ | Aug 31, 2022 | Jaclyn Allen

Posted on 09/01/2022 6:42:58 AM PDT by george76

22,000 people lost control of temperatures in their homes for hours Tuesday..

DENVER — During the dog days of summer, it's important to keep your home cool. But when thousands of Xcel customers in Colorado tried adjusting their thermostats Tuesday, they learned they had no control over the temperatures in their own homes.

...

Xcel confirmed to Contact Denver7 that 22,000 customers who had signed up for the Colorado AC Rewards program were locked out of their smart thermostats for hours on Tuesday.

"It's a voluntary program. Let's remember that this is something that customers choose to be a part of based on the incentives," said Emmett Romine, vice president of customer solutions and innovation at Xcel.

Customers receive a $100 credit for enrolling in the program and $25 annually, but Romine said customers also agree to give up some control to save energy and money and make the system more reliable.

"So, it helps everybody for people to participate in these programs. It is a bit uncomfortable for a short period of time, but it's very, very helpful," said Romine.

This is the first time in the program's six year span that customers could not override their smart thermostats, Romine said. He said the "energy emergency" was due to an unexpected outage in Pueblo combined with hot weather and heavy air conditioner usage.

But Talarico said he had no idea that he could be locked out of the thermostat. While he has solar panels and a smart thermostat to save energy, he says he did not sign up to have this much control taken away.

"To me, an emergency means there is, you know, life, limb, or, you know, some other danger out there — some, you know, massive wildfires," Talarico said. "Even if it's a once-in-a-blue-moon situation, it just doesn't sit right with us to not be able to control our own thermostat in our house."


TOPICS: Business/Economy; Culture/Society; News/Current Events; Politics/Elections; US: Colorado
KEYWORDS: agw; appliances; bidenvoters; climatechange; colorado; cuts; cutspower; denver; electricity; electricrates; emergency; energy; energyemergency; expectorated; greenagenda; greenenergy; power; rare; rarelyexpected; ratehikes; renewableenergy; smart; smartappliances; smarthome; smartmeter; smartmeters; smartthermostat; solar; thermostat; unexpected; unexpectedandrare; unexpectedlyrare; waroncoal; wifithermostat; wifithermostats; wind; windmills; windturbines; xcel; xcelcutspower; xcelenergy; xcelpower
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Confusion, anxiety lingers among Xcel Energy customers regarding time-of-use price hike. ( Colorado )..

https://freerepublic.com/focus/f-news/4050892/posts

1 posted on 09/01/2022 6:42:58 AM PDT by george76
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To: MileHi; dynachrome; backspace; Balata; bboop; Ben Dover; Benito Cereno; BigEdLB; bluejean; ...

Colorado Ping ( Let me know if you wish to be added or removed from the list.)


2 posted on 09/01/2022 6:44:54 AM PDT by george76 (Ward Churchill : Fake Indian, Fake Scholarship, and Fake Art)
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To: george76

Anyone who has a “smart” appliance opens the door to these kinds of shenanigans.


3 posted on 09/01/2022 6:45:23 AM PDT by Ultra Sonic 007 (There is nothing new under the sun.)
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To: george76

Brandon did this, and yet there are still Democrat voters.


4 posted on 09/01/2022 6:45:44 AM PDT by JonPreston
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To: george76

> Customers receive a $100 credit for enrolling in the program and $25 annually <

I don’t know about everyone else, but I would gladly give up control of my own home for $25 a year.

/s


5 posted on 09/01/2022 6:47:01 AM PDT by Leaning Right (The steal is real.)
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To: george76

I assume a hairdryer on the thermostat might be a workaround.


6 posted on 09/01/2022 6:47:03 AM PDT by Unassuaged (I have shocking data relevant to the conversation!)
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To: george76

“Also, remember that being a IS Citizen is voluntary, so when you see conservatives hauled off to railcars, know they they signed up for this.”


7 posted on 09/01/2022 6:47:08 AM PDT by coloradan (They're not the mainstream media, they're the gaslight media. It's what they do. )
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To: george76

There is a damned good reason why I do NOT have a “smart” thermostat in my home.


8 posted on 09/01/2022 6:47:20 AM PDT by Howie66 (Let's Go Brandon!!)
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To: Ultra Sonic 007

Smart appliances, stupid owners...


9 posted on 09/01/2022 6:47:23 AM PDT by kosciusko51
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To: Ultra Sonic 007

Especially when they signed up for the program that allows the energy company to take control of their thermostat, as was the case here.


10 posted on 09/01/2022 6:48:27 AM PDT by Robert DeLong
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To: Unassuaged

good one

i was thinking heat lamp


11 posted on 09/01/2022 6:49:22 AM PDT by joshua c (to disrupt the system, we must disrupt our lives, cut the cable tv)
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To: george76

Lot’s of EV lovers in Colorado. As well as many of them having solar panels, though it’s usually just a few panels to give token worship to gaia, not enough to charge their EV much less cool their home.


12 posted on 09/01/2022 6:49:31 AM PDT by Tell It Right (1st Thessalonians 5:21 -- Put everything to the test, hold fast to that which is true.)
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To: george76
Yes, that is why I've always refused "Smart Home" offers.

Also the motivation for going solar with battery.

When Xcel cuts power we are still independent.

13 posted on 09/01/2022 6:50:07 AM PDT by G Larry (Biden: Ignorant and Dishonest Before he was Senile.)
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To: george76

Dey gots rewarded!.....................


14 posted on 09/01/2022 6:51:07 AM PDT by Red Badger (Homeless veterans camp in the streets while illegal aliens are put up in hotels.....................)
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To: Leaning Right

People were warned about this, but they ignored it. No they are ignoring the totalitarian threat of a cashless society.


15 posted on 09/01/2022 6:51:24 AM PDT by achilles2000 ("I'll agree to save the whales as long as we can deport the liberals")
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To: Leaning Right

Just send me a bag of Skittles and you can have your way with me.


16 posted on 09/01/2022 6:51:45 AM PDT by Jonty30 (Some men want tod watch the world burn. It is they that want you to buy an electric car.)
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To: Unassuaged

No.

A hammer.......................


17 posted on 09/01/2022 6:51:49 AM PDT by Red Badger (Homeless veterans camp in the streets while illegal aliens are put up in hotels.....................)
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To: Robert DeLong

Especially when they signed up for the program that allows the energy company to take control of their thermostat, as was the case here.


^^ THAT ^^

🙃


18 posted on 09/01/2022 6:52:07 AM PDT by Jane Long (What we were told was a “conspiracy theory” in 2020 is now fact. 🙏🏻 Ps 33:12)
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To: george76

We declared Denver metro to be a goner 15 years ago. Best decision ever.


19 posted on 09/01/2022 6:52:30 AM PDT by SaxxonWoods (The only way to secure your own future is to create it yourself.)
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To: george76

How’s that ‘smart’ thermostat working for ya?


20 posted on 09/01/2022 6:52:51 AM PDT by dynachrome (“We cannot save Ukraine by dooming the US economy.” Rand Paul)
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