He may have accidentally talked to some average folks—he needs to stop doing that before he get into big trouble.
Lol.
Yup. Hard to avoid - the unwashed are everywhere. They make stuff, they fix stuff, and until they can be replaced by robots (oh haste the day) the Ones Who Matter are just going to have to throw them a bone now and then. Actually listening to them, though, well, that's a lot to ask...