If they add impulse buys repeatedly to the online order process, they will run the risk of clunkering their user experience and sending them scurrying to alternate sellers.
I don’t have time for it anymore.
click, click, click and I’m done.
When I went to Walmart last week they line to get to a register was all they way to the entrance.
After I walked into the self checkout area thinking “those people are idiots” a clerk informed the self checkout was close permanently and they would be replacing them in two weeks with regular clerked lanes.
I left and went to a grocery store.
I don’t care about the cost.
I do care about availability and time.