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To: ATOMIC_PUNK
I doubt whether AOL is being political here. It's their policy to put a hold on any account that is accused of spamming until the matter is straightened out. They are already known as a source of spam, they are bleeding customers, and they need to preserve their reputation as best they can.

A few years back one of my kids sent out a message to 5 or 6 of her friends--a harmless message, as far as I could see--and one of her friends must have complained to AOL. My account was blocked without notice until I phoned them up and explained. Then they restored it, perhaps after checking and seeing that the message was harmless. It hasn't happened since.

Everybody gets a ton of spam these days. It's possible that somebody complained to AOL without taking a close look or realizing what they were complaining about. That would be enough to trigger this action. And of course they won't tell you who complained, which would violate confidentiality.

Another possible problem is that AOL has limits on the number of copies you can send in one mailing. They way to get around that is to break down the mailings into smaller groups. That's a bit more trouble, but it might solve the problem.

If you have the good luck to speak with an intelligent representative on the phone, they may be able to tell you just what the problem is. I hope you can get this straightened out.
7 posted on 11/08/2003 10:44:47 AM PST by Cicero (Marcus Tullius)
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To: Cicero
The mailings are broken down, so, it isn't that she is mailing all the lists ect at one time. Chances are it is a filtering glitch, but by now someone at AOl should have looked at it and said oh, my, we need to fix this!
19 posted on 11/09/2003 2:32:43 PM PST by D. Miles
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