They never apologized, they just made more excuses.
The medical community destroyed its credibility as professionals during covid. It was learned they few ‘doctors’ every did anything but follow protocols and procedures given to them by corporations that owned the hospitals and by the government.
Any idiot can be a doctor doing only that.
They did it to protect themselves from predatory lawyers. If you follow “protocols” even stupid protocols you’re better protected from lawsuits. Organizations with agreed upon rules are never wrong at least that’s what lawyers think. Using your own training, education, judgement and experience leaves you vulnerable because you can make mistakes or just be wrong. The public demands perfection and lawyers are there to guarantee it for the right fee even if it’s impossible. It’s all billable hours!