I have a problem with EBay seller who claimed USPS delivered package to my residence, but I never got it. EBay still investing after two weeks, should I tell credit card company to cancel charge? Or should I wait for Ebay response and refund?
Good luck with eBay “investigating” anything. They are even more incompetent than the USPS. Does the tracking say it was delivered? It’s a little known fact that every scan includes a GPS location, though that isn’t available to the pubic. Get a printout of the tracking record and take it to the post office, and they will look into it. That may or may not help, but it’s worth a try.
I had a strange case where I shipped a package and the tracking said it was delivered, but the buyer said it wasn’t. But the tracking said it was scanned twice AFTER it was supposedly delivered. The post office guy looked into it, and resolved the problem.