[Lmo56]

Verizon Wireless attempted the same thing with FIOS - and customers revolted. Don't they EVER learn?

[napscoordinator]

I guess I will have to just pay at the store with cash? I mean luckily there are a ton of stores around. I have one about 1 1/2 miles from the house.

[razorback-bert]

I can go one better, my power company failed to credit my account( I am on automatic pay) and wanted $3.75 to talk to a real live person about it.

[razorback-bert]

I can go one better, my power company failed to credit my account( I am on automatic pay) and wanted $3.75 to talk to a real live person about it.

[Little Pig]

The funny thing is, electronic payments like this are much cheaper for the company to handle, since they don’t need a human involved in the process.

[hatfieldmccoy]

Okay fine,no online payments..... from now on I’ll go back to requesting tree killing paper statements and use my bank’s no charge bill pay system. However I will specify the Verizon status as bank generated check..... Verizon...stuck on stupid....policy change in 4....3....2

[who_would_fardels_bear]

So now you either have to pay $2 each time after checking your bill to see if there are any errors, or you go on auto-pay and have to spend scads of time trying to reverse errors over the phone.

Great.

[dalereed]

They don’t charge for using an e-check.

[EDINVA]

Verizon and Verizon Wireless, I learned to my chagrin, are two different companies within the same corporate entity, or were a few years ago. I tried to pay a VW bill at a Verizon office (or vice versa) and ended up being run around town. Under whichever name, it’s probably my least favorite company to have to deal with. If I weren’t so lazy, I’d change providers.

[RitchieAprile]

motherless bloodsuckers..!

[JSteff]

Verizon is just evil.

In January I signed up for a little advertised $67 for a Triple Play deal, and they tried NOT to give me the price. I told them I would send them the screen shot of their ad. Finally after 4.5 hours with many CS reps they said I could have it.

The NEVER charged me less than $125 (usually significantly more!). Finally in October I told several CS reps on the phone that I was going to start a web site and a campaign to being this to the publics attention what they did.. and I had saved all the screen shots and bills to prove it.

In November I got a note via email that one of the vice presidents had heard of my "concerns" and had issued a refund of $235 for the year to date. That it was nice but hardly made up for the several hundreds of hours I had spent disputing them and their practices.

[pieceofthepuzzle]

OK. What if I start charging Verizon and everyone else who send me junk email a $2 an occurrence ‘inconvenience’ fee for the time I have to spend cleaning my Inbox?

[R. Scott]

Big deal about nothing. I pay all my bills on line, all charge a fee for credit or debit card payments. I pay with electronic checking and there is no fee. Credit card companies charge retailers a fee, this is only being passed on to us.

[SueRae]

Their online phone billing redirects you to a payment service..and although I’m not totally computer illiterate, I could never get the thing to work right. When I called to pay by phone, they wanted a surcharge. I’m back to paper bills and the check is in the mail.

[mewzilla]

Note to Verizon: Maybe if you hadn’t spent billions subsidizing iPhone sales, you wouldn’t have to resort to an action that is annoying the living HECK outta your customers.....

[autumnraine]

But they are famous for ‘you don’t use it, you lose it’ prepayments for several months in advance.

[Tanniker Smith]

And meanwhile, Verizon is trying to tell me that I somehow enrolled in paperless billing two months ago, which I never do.

[texican01]

Sounds like a bunch of folks here think credit card companies provide a free convenience service to vendors and businesses! Nope not free -—it is 3 to 5 percent. Obviously the posters of this thread took their ECON 101 at Obama University!!

[njslim]

Thats why I use a Pay-as- Go cellphone

No contract BS

Just add money with credit card when need more time

[PATRIOT1876]

I encourage everyone who has Verizon to send in checks like we did in the old days.

The online is a benefit to THEM. It costs way less for them to take electronic payments.

Let them process all the paper. See if they like it better than the strenuous online payment that they have to struggle to accept.

Another option is to go to another company when your contract is over.

We the People are tired of being “nudged”

[PATRIOT1876]

After hearing about all the nonsense involved with contracts and people constantly getting ripped off because they have cellphones, this is why I am a dinosaur of the past and only have a landline.

Yes, I am one of the few that doesn't have talker's elbow because I have to call everyone I know to tell them about the last Matlock or rerun of a 1969 football game or (Heaven forbid) an episode of “Twilight”