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Possible Computer Virus (Need Advice)
n/a | 2-25-2012 | Me

Posted on 02/25/2012 9:46:12 PM PST by fieldmarshaldj

I've had more and more difficulties with accessing webpages (serious slowdown and pages freezing up) along with rapid bumping-off of being logged in to different websites (such as IMDb, eBay, etc.), for which I should be permanently logged in (or at least in eBay's case, for 24 hours). I go through maybe 5-10 pages or less and I get inexplicably knocked off. Again, it's not localized to just a few websites, but across the board. This computer is less than 2 years old, doesn't have a lot of memory used (or junk cluttering the system).

I have Kaspersky anti-virus and ran a scan, but it shows no viruses. I did a defrag and it was no help, and also a checkdisk scan at start-up, and that also did nothing to improve the situation.

Any ideas as to what is wrong with my computer ? I am stumped. Thanks.


TOPICS: Chit/Chat; Computers/Internet
KEYWORDS: computer; virus
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To: fieldmarshaldj
(i.e. “page is not responding”).

Have seen that with XP when something is eating up a bunch of processor time or memory problems.

I am assuming you're running Win 7 since you said the machine is less than 2 years old.

21 posted on 02/25/2012 10:48:36 PM PST by The Cajun (Palin, Free Republic, Mark Levin, Newt......Nuff said.)
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To: fieldmarshaldj
Sounds like someone is stealing your bandwidth, Field.

Someone hacked into ours, so we pulled the plug on it for a few days and they went away.

22 posted on 02/25/2012 10:57:52 PM PST by TheWriterTX (All in now for Newt Gingrich)
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To: fieldmarshaldj

If you’re on cable, I suggest having your modem replaced Monday morning. They only have a lifetime of 5 years, most of the time less.


23 posted on 02/25/2012 11:06:51 PM PST by BIGLOOK (Keelhaul Congress!)
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To: TheWriterTX

Do you use passwords and high security settings?


24 posted on 02/25/2012 11:08:38 PM PST by ansel12 (Romney is unquestionably the weakest party front-runner in contemporary political history.)
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To: BIGLOOK
If you’re on cable, I suggest having your modem replaced Monday morning. They only have a lifetime of 5 years, most of the time less.

I second your suggestion.

25 posted on 02/25/2012 11:15:05 PM PST by Auntie Mame (Fear not tomorrow. God is already there.)
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To: ansel12
Of the 10 WiFi networks I can see in my neighborhood, rural area, 3 are working wide open and unsecured.
I can't believe that in this day and age.
26 posted on 02/25/2012 11:16:27 PM PST by The Cajun (Palin, Free Republic, Mark Levin, Newt......Nuff said.)
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To: fieldmarshaldj

See if COMCAST has a support section on their website. If they do see if it has Known Issues or simular name and click on it. The problem could be on their end as easilly as yours. If you got the same frontal system we did the winds been murder the past 24 hours or more here. Most services have a section where they post any known service issues on their end.


27 posted on 02/25/2012 11:26:53 PM PST by cva66snipe (Two Choices left for U.S. One Nation Under GOD or One Nation Under Judgment? Which one say ye?)
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To: The Cajun; TheWriterTX

I don’t use wi-fi but I got a router with the n, not the g technology and used it for a couple of weeks (will be using it later).

I tried to follow directions the first time and get as much security as I could in my set up, but it took me a couple of more efforts to really max it out, I had to google the issue, reread things a few times, but then I think I finally nailed it.

I taped my complicated password and information to the router itself, and to my screen.

My impression is that is as good as it can be according to my research on the internet.


28 posted on 02/25/2012 11:28:46 PM PST by ansel12 (Romney is unquestionably the weakest party front-runner in contemporary political history.)
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To: fieldmarshaldj

http://customer.comcast.com/help-and-support/internet/ Try this site. Up in the blue tabs at the top is Alerts. I can’t check for you because I do not have Comcast and it requires user log in.


29 posted on 02/25/2012 11:40:02 PM PST by cva66snipe (Two Choices left for U.S. One Nation Under GOD or One Nation Under Judgment? Which one say ye?)
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To: fieldmarshaldj

Husband said whatever browser you are using, clear cache and cookies.


30 posted on 02/25/2012 11:41:44 PM PST by beaversmom
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To: libertarian27

The router isn’t old, either. I use Internet Explorer 9.


31 posted on 02/25/2012 11:42:27 PM PST by fieldmarshaldj
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To: The Cajun

Yes, Windows 7. The prior computer I used was XP and something started inexplicably eating up nearly all the memory. Took it for repairs and they said it wasn’t worth bothering with.


32 posted on 02/25/2012 11:45:51 PM PST by fieldmarshaldj
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To: TheWriterTX

It’s possible. I’ve just got to rule out a virus. I’m an hour and a half into the Malwarebytes scan and it hasn’t found anything yet.


33 posted on 02/25/2012 11:47:00 PM PST by fieldmarshaldj
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To: BIGLOOK

The modem was replaced just a few months ago.


34 posted on 02/25/2012 11:47:44 PM PST by fieldmarshaldj
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To: cva66snipe

I need to rule out the possibility of a virus, which is what I personally think it is. The situation has been worsening over the past month and appears exclusive to browsing (not weather related).


35 posted on 02/25/2012 11:50:10 PM PST by fieldmarshaldj
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To: fieldmarshaldj
I’m an hour and a half into the Malwarebytes scan and it hasn’t found anything yet.

LOL, fun isn't it? As a guy who uses the computers that others discard for these reasons, I have spent days scanning before I can turn it into a usable/safe computer.

36 posted on 02/25/2012 11:57:40 PM PST by ansel12 (Romney is unquestionably the weakest party front-runner in contemporary political history.)
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To: fieldmarshaldj
Hour and a half and Malwarebytes is not finished yet, interesting.

On my wife's Win 7 machine, it doesn't take more than 45 minutes to run a full scan.
It's a i7 quad core laptop with 6Gb of memory.
Do you know if you have an i3, i5, or i7 processor?
I'm just suspicious of the time it's taking to run the scan.

37 posted on 02/26/2012 12:00:09 AM PST by The Cajun (Palin, Free Republic, Mark Levin, Newt......Nuff said.)
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To: The Cajun

I don’t know what the processor is off the top of my head, but I know I don’t have 6Gb of memory. The scan is now at 2 hours, but it probably is running slowly. You can easily read out each individual part of the system it’s scanning. The Kaspersky ordinarily takes several hours to run as well. On the old computer, the last scan I ran with Webroot, it went over 13 hours.


38 posted on 02/26/2012 12:17:07 AM PST by fieldmarshaldj
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To: fieldmarshaldj

I have a stupid question. Do you have any other programs running right now while scanning such as Windows media player or along that line?


39 posted on 02/26/2012 12:19:27 AM PST by cva66snipe (Two Choices left for U.S. One Nation Under GOD or One Nation Under Judgment? Which one say ye?)
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To: cva66snipe

Other than this window and a game of Solitaire, no.


40 posted on 02/26/2012 12:25:13 AM PST by fieldmarshaldj
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