[ElkGroveDan]

apple is clearly not for you, but no need to besmirch them.

You're right. I worked in traditional retail sales for years and thus expect a retailer to assist me when I come in with a defective device, so Apple is not for me. Telling customers to come back later when it's convenient for you is something alien to the American retail customer service industry. I promise to never besmirch them or anyone else. I'm just just reporting what I've observed -- and that includes rude twenty-somethings with goatees.

[Swordmaker]

You're right. I worked in traditional retail sales for years and thus expect a retailer to assist me when I come in with a defective device, so Apple is not for me. Telling customers to come back later when it's convenient for you is something alien to the American retail customer service industry. I promise to never besmirch them or anyone else. I'm just just reporting what I've observed -- and that includes rude twenty-somethings with goatees.

Next time, make an appointment. You'll be seen within ten minutes of your scheduled time.

[BunnySlippers]

Yeah, I’m calling BS.

Just my opinion.