Posted on 06/08/2016 8:32:35 AM PDT by SMGFan
A fresh food lawsuit has emerged in Massachusetts following an incident at Panera. Boston Magazine reports that back in January, a New England family placed an online order for a meal from the chain's location in Natick. They ordered a grilled cheese sandwich for their six-year-old daughter, noting that it was for a child with a peanut allergy. The parents claim that after taking a bite, the young girl suffered a reaction that sent her to the hospital, and they discovered a dollop of peanut butter inside the sandwich.
Luckily an epi pen saved the girl's life, but the family is suing Panera and a group of franchises for negligence. Her father called the Panera location the evening of the reaction and was told that the mistake occurred due to a "language" issue. We're all for trying strange food combinations, but a request for peanut butter on a grilled cheese sandwich would definitely make us do a double-take.
(Excerpt) Read more at msn.com ...
So let’s make all Panera’s English only zones!
When the person reading the order thinks that no peanut butter means add peanut butter.
Illegals looking to cash in on stupid Americans.
No speak English, Senor/Infidel/Gringo/big nosed devil/white devil/
Maybe the peanut butter self-identified as cheese.
Add some sliced bananas on there and Elvis would have flown across the country to buy one.
“And what exactly is a “language issue”.?”
Seems that rather than hearing no peanuts the worker thought the family was asking for peanut butter.
“fo shizxle” or “sin lugar a duda”?
post of the day
Okay - that made me laugh.
Where does language come into this? No means no.
I know people who have the truly serious allergies. My wife knows someone who died on the spot because he was told that there was no seafood in a dip at an outdoor picnic where there was seafood.
If you have to get hospitalized or worse over exposure to a common food, that means: NO Panera. NO Dairy Queen. NO Arby’s. Etc. You MUST know with certainty what is in your food. I don’t care if the order taker is William Shakespeare. He doesn’t know/doesn’t care.
I STILL run into cashiers/hostesses/waitresses whose English is flawless and still know not the difference between butter and margarine.
Darn touch screen. Should be “shizzle”
I had the same thing happen to me at a Subway in Framingham MA.
I am allergic to certain mushrooms and the order taker, who turned out to be a (I assume) Brazilian who didn’t speak English. I said no mushrooms, noting my allergy. She nodded and proceeded to load the sub up with mushrooms. I didn’t notice until after I had taken the first bite (the contents were covered by melted cheese).
Needless to say, I was pretty angry and told the manager that even in Framingham MA (little Brazil), you need an English speaker taking the orders.
The entire country has a language issue.
The restaurant wasn’t at fault-the employee who put the peanut butter on the sandwhich was.
I work at a restaurant and when we submit orders to the kitchen there is a place to type in an allergy alert. The chef will also inform the server if cross contamination is possible. If a small non-franchise restaurant has that protocol in place then Panera must as well. Sue the employee(s) who screwed up for all they’re worth, but the shareholders did nothing wrong.
And would that be ‘Swiss’ or ‘Monterrey Jack”?
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