[Rational Thought]

In fairness, I had a new 1989 Lincoln Towncar that also broke a ball joint with 1000 miles on it. Ford took care of the issue free of charge.

[mowowie]

i had a ‘93 Lincoln Continental for a few months where EVERYTHING broke...not the ball joint thank god but the air suspension and everything else.
Ford was no help.
ugh

bought a jap Infiniti after that nightmare.

[katana]

Ford took care of the issue free of charge.

Of course, that's what any normal business would do. If Tesla had done the same there'd be no story here. But telling somebody a busted ball joint on a practically new car is "normal wear" and that the owner's going to have to pay for all or even part of the repair, then requiring a signed NDA, is unbelievable.

[USS Alaska]

In fairness, I had a new 1989 Lincoln Towncar that also broke a ball joint with 1000 miles on it.

"In more fairness", in 1989, I had a Toronado, which took me to a beer joint, and a painted angel broke my balls. Ford did not replace them, but I recovered.

[conservatism_IS_compassion]

In fairness, I had a new 1989 Lincoln Towncar that also broke a ball joint with 1000 miles on it. Ford took care of the issue free of charge.

I remember an article, long ago in the Reader’s Digest, wherein a motorist had an axle break. It was a Rolls Royce, and he notified the company and ordered a new axle. Rolls replaced it free of charge, saying it could not possibly charge him to fix an axle, since Rolls Royce axles do not break.