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This is very complex. If you have anything beyond “800-VERIZON” or that sign-in stuff on line (which wouldn’t work if their WiFi is out anyway), I’d love to know.

My mothers house had a close lightning strike yesterday here in Maryland, and the house power did not go out, but the Verizon did.

I have a bad back this week, my mother is handicapped with a Walker recently from a broken hip, and my brother in CA has her account info which makes it more complex. Just trust me, it’s all chaotic and nothing is convenient except I’m just 10 min from her.

I don’t know why I can’t just call them from any given number and ask the status. If it’s NOT the system, then I’d have to call about servicing her WiFi net, which may have been fried just like her AC was.

Any ideas?

Have you had trouble last night with Verizon, Too?

1 posted on 08/05/2022 9:54:14 AM PDT by the OlLine Rebel
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To: the OlLine Rebel

Muh phone don’t work!


2 posted on 08/05/2022 9:55:57 AM PDT by backwoods-engineer (Hold on, y'all, 2022 is going to be a ride you won't soon forget!)
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To: the OlLine Rebel

Smarttalk (Walmart) changed over to Verizon a few months ago and the service is markedly worse.


3 posted on 08/05/2022 9:57:33 AM PDT by struggle
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To: the OlLine Rebel

https://downdetector.com/status/verizon/baltimore/


4 posted on 08/05/2022 10:00:18 AM PDT by Menehune56 ("Let them hate so long as they fear" (Oderint Dum Metuant), Lucius Accius (170 BC - 86 BC))
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To: the OlLine Rebel

OK in northern Idaho - just got off the phone. I hope your back is better!


5 posted on 08/05/2022 10:00:34 AM PDT by Billthedrill
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To: the OlLine Rebel

Their service used to be tops....now it’s in the tank.


6 posted on 08/05/2022 10:02:19 AM PDT by ealgeone
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To: the OlLine Rebel

Bad day to be a Verizon customer => https://freerepublic.com/focus/f-chat/4083358/posts


7 posted on 08/05/2022 10:02:38 AM PDT by Ken H (Trump /DeSantis)
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To: the OlLine Rebel

Hugh’s Net was down in most of the country.

Just came back up a few minutes ago.

If anyone uses the internet for phone calls, that was effected.

Verizon was having issues too. Northern Michigan.

I thought it was China’s revenge that Hugh’s Net and Verizon were hacked.

All is back to normal now.

Solar flares??


8 posted on 08/05/2022 10:03:39 AM PDT by David Chase
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To: the OlLine Rebel

They are in the process of shutting down 3G and prior on their network. By end of year if you haven’t upgraded your phone to 4 or 5G then you won’t be able to use it anymore.

My wife has an old 3G phone and is already experiencing issues, we’ve just been putting off getting the new one as things come up.


10 posted on 08/05/2022 10:37:59 AM PDT by reed13k (For evil to triumph it is only necessary that good men do nothing)
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To: the OlLine Rebel

I’m in Maryland too. Lots of thunderstorms last night.

Try going here and sign in with your Verizon credentials. It’ll create a ticket in their system.

https://www.verizon.com/support/residential/service-outage


11 posted on 08/05/2022 10:38:55 AM PDT by Textide (Lord, grant that I may always be right, for thou knowest I am hard to turn. ~ Scotch-Irish prayer)
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To: the OlLine Rebel

I live in Central New York State. I use my internet connection at home, but haven’t been outside today to see if there’s a problem with the LTE system. The Verizon network booster device I have is connected, and Verizon’s website is up and working.


12 posted on 08/05/2022 10:49:05 AM PDT by mass55th ("Courage is being scared to death, but saddling up anyway." ~~ John Wayne )
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To: the OlLine Rebel

https://istheservicedown.com/problems/verizon/4351335-chevy-chase-montgomery-county-maryland-united-states


13 posted on 08/05/2022 10:49:57 AM PDT by Nifster (I see puppy dogs in the clouds )
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To: the OlLine Rebel

Do you seriously believe that any live person you get through to is going to know A) Where you are; B) Have any idea what is causing your outage or when it will be fixed; or C) Talk to you in less than an hour on hold.

Your calling will do nothing to speed the process or alleviate your stress.

And finally, shame on you for not having a landline for your disabled mother. You will get a 911 response several minutes faster with a landline.


20 posted on 08/05/2022 11:58:40 AM PDT by Vermont Lt
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