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Windows XP tech question - My CD/DVD doesn't work
Me | 2/9/09 | GeorgiaDawg32

Posted on 02/09/2009 3:34:22 PM PST by GeorgiaDawg32

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To: GeorgiaDawg32

There really aren’t any special drivers for a CD drive. If your CD drivers are corrupted then windows is corrupted and needs to be restored or repaired.

Have you considered System Restore?


41 posted on 02/09/2009 4:45:59 PM PST by js1138
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To: js1138

did that, went all the way back to november for the restore..can’t be repaired cause it won’t read the repair CD..


42 posted on 02/09/2009 4:50:29 PM PST by GeorgiaDawg32 (A democrat will break your leg, then hand you a crutch and take credit for your being able to walk.)
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To: GeorgiaDawg32

Since this occured post SP3, and dos and safemode are working it’s a third party that isn’t working with SP3.

Something like Dvix, Nero, Roxio, etc. look in the startup section of msconfig for any cd/dvd related programs uncheck them and reboot.

SP3 has caused lots of these type problems with third party software handlers.

The offending vendor should have a fix for these by now, if not you can always uninstall SP3 and turn off the auto update, or set it to prompt so it at least asks you if you want to do an update.


43 posted on 02/09/2009 4:51:41 PM PST by PeaceBeWithYou (De Oppresso Liber! (50 million and counting in Afganistan and Iraq))
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To: GeorgiaDawg32

OK One more think Get the name and model number of your CD Drive. It should be easy to find in system information. Go directly to the manufactures web site for drivers or there is a web site that the name escapes me something driver forum that likely has drivers for free. The actual maker of the player {not HP} should have the needed drivers if the machine isn’t too old. If the player s several years old? Yea I’d replace it. But I got two players that are on my old Compaq Presario W/98 that are still ticking. You should be able to get good instructions on line to change it out from about any Techie forum if you search using your computers model number. HP’s are little bit more difficult than Compaqs or Dells based on the one I worked on. Just harder to get the old player out mostly.


44 posted on 02/09/2009 4:53:52 PM PST by cva66snipe ($.01 The current difference between the DEM's and GOP as well as their combined worth to this nation)
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To: GeorgiaDawg32

I had this happen awhile back.

It took an XP patch to fix it (I called Dell).

Take a look here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324129


45 posted on 02/09/2009 4:55:54 PM PST by ChinaGotTheGoodsOnClinton (To those who believe the world was safer with Saddam, get treatment for that!)
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To: GeorgiaDawg32
http://search.hp.com/query.html?charset=iso-8859-1&lk=1&la=en&nh=10&rf=0&qp=site%3Ah10078.www1.hp.com+websection_id%3Ar11431+web_section_id%3AR1665&qs=&h_audience=&hps=BTO+Software&hpr=http%3A%2F%2Fh20229.www2.hp.com%2Fdownloads%2Fevals.html&h_audiencerestrict=&hpvc=sitewide&hph=&hpo=hphqglobal%2Chphqna%2Chphqwwopenviewgmgmtsw%2Chphqnaentmktg%2C+us&hpn=BTO+Software&hpa=http%3A%2F%2Fwelcome.hp.com%2Fcountry%2Fus%2Fen%2Fcontact_us.html&uf=1&st=1&qt=hp+dvd+drivers+update&hpl=0&submitsearch.x=5&submitsearch.y=2
I did a search for dvd drive update and got this page with the long address I have HP media so I probably have access to more of HP Good luck!
46 posted on 02/09/2009 4:59:35 PM PST by mountainlion (concerned conservative.)
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To: GeorgiaDawg32
I hope you have an external backup of your harddrive.

You'll probably have to do a total system restore, with the restore disk provided with the computer when it was new. It's the only effective way to get rid of Service Pack 3.

After going back to factory restore from the disk, tehn load up to Servcice Pack 2. Don't take any updates beyond Service Pack 2 for windows xp.

I had to do the same thing about 4 months ago. I highly recommend Norton Ghost 12.0 but do NOT update it.

I also recommend WD My Passport Elite Portable 250GB Hard Drive -Titanium to back up on.

47 posted on 02/09/2009 5:02:34 PM PST by Yosemitest (It's simple, fight or die.)
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To: GeorgiaDawg32
Check out QUESTION: Windows XP Updates vs. Apple Operating Systems that I posted on FR several months back.
48 posted on 02/09/2009 5:11:25 PM PST by Yosemitest (It's simple, fight or die.)
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To: ChinaGotTheGoodsOnClinton

I have a feeling the CD is cooked..I did step 3, the computer uninstalled, reinstalled, said everything was ok and ready to use, but still sees no data..somethin ain’t right but a new drive isn’t expensive..I’ll just replace the thing and fix it that way..

but I’m bookmarking that webpage..


49 posted on 02/09/2009 5:11:47 PM PST by GeorgiaDawg32 (A democrat will break your leg, then hand you a crutch and take credit for your being able to walk.)
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To: Yosemitest

I tried that earlier, but the CD won’t read the disk..I can’t use it nor can I do a repair..


50 posted on 02/09/2009 5:14:10 PM PST by GeorgiaDawg32 (A democrat will break your leg, then hand you a crutch and take credit for your being able to walk.)
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To: Yosemitest

I have all my valuable data (including e-mails) backed up on an external drive so there isn’t anything I truly lose by wiping the drive clean, except the PC won’t read the application CD..


51 posted on 02/09/2009 5:15:50 PM PST by GeorgiaDawg32 (A democrat will break your leg, then hand you a crutch and take credit for your being able to walk.)
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To: GeorgiaDawg32

My guess is a hardware malfunction. If its a desktop, you might want to open the box and jiggle the wires. But you probably need to replace the drive. You might want to pick up a used CD drive that works (doesn’t everyone have a closet full of old parts, or at least a friend that has such a closet) and plug it in. If it works, spring for a new CD/DVD.


52 posted on 02/09/2009 5:22:48 PM PST by PAR35
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To: GeorgiaDawg32
Put the CD in the Dive, Turn the Computer off and then turn it on.

Immediately use the F12 key to force the computer to boot up from the floppy drive. Do not allow it to boot up into windows from the hard drive. You only have about 12 seconds to do this when the computer turns on.

The other option is to call 1(866) 234-6020 Phone Support for Windows XP and let them do a "take control" of your computer to fix the problem (at no cost) provided you have Internet service and can get on line.

If you're not sure connect to this link.


53 posted on 02/09/2009 5:29:47 PM PST by Yosemitest (It's simple, fight or die.)
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To: normanpubbie; GeorgiaDawg32
no one has suggested that you get a Mac or put Linux on your PC. Good.

Well, since he can't get his drive to work, it's not like he could download and burn a bootable disk.

Now, if he has a friend that has one, it would be a good test as to whether it's a software or hardware problem.

If he drops in a Ubuntu or Puppy and the computer runs fine, it's a Windows problem. If he drops in one, and nothing much happens, its a hardware problem. And it's a whole lot cheaper than Best Buy.

54 posted on 02/09/2009 5:32:04 PM PST by PAR35
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To: GeorgiaDawg32

That happens to those who cheat at Fantasy Football...(running fast)


55 posted on 02/09/2009 8:49:38 PM PST by JRios1968 (Sarah Palin is what Willis was talkin' about!)
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To: GeorgiaDawg32
This may sound way lame, but I have an HP laptop and all of a sudden it wouldn't play avi files on dvds.

Windows explorer saw the drive, but properties showed no contents.

I popped the drive open, breathed on the laser eye, gave it a gentle wipe with the terry cloth belt on my bathrobe, and voila !

* things don't generally work out that simply in my world, hence this hopeful suggestion


56 posted on 02/09/2009 9:48:03 PM PST by tomkat (tar & feathers is WAY too subtle)
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To: GeorgiaDawg32
Dawg, Yep, sure sounds like a mechanical malfunction to me.

Again, Windows XP has drivers built in. If you buy a new drive and drop it in, Windows will recognize and install it the first time you boot it up and you are good to go. If you buy a DVD writer, it will come with an installation disk for a third-party burn program. Windows XP does not have a write-to-DVD function built-in; if you try to burn a file onto a DVD, XP will tell you that the disk is full or write-protected. Thus a burner program.

Note that Windows Vista and the new Windows 7 include the write-to-DVD ability.
57 posted on 02/09/2009 10:23:18 PM PST by normanpubbie
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To: JRios1968

ROFL..

it’s good to be the king..errr...commissioner...:)


58 posted on 02/10/2009 4:40:41 AM PST by GeorgiaDawg32 (A democrat will break your leg, then hand you a crutch and take credit for your being able to walk.)
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To: GeorgiaDawg32

So ... how’s the fix going?


59 posted on 02/10/2009 5:13:22 AM PST by Yosemitest (It's simple, fight or die.)
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To: Yosemitest

I uninstalled SP3, cleaned the lens on the drive and the difference now is the light flashes on/off steadily, the disk is spinning up, but still can read no data..


60 posted on 02/10/2009 7:36:49 AM PST by GeorgiaDawg32 (A democrat will break your leg, then hand you a crutch and take credit for your being able to walk.)
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