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anyone else been scammed by Proflowers.com ? [See post #16]
me ^ | 8-4-10 | Wobbly Bob

Posted on 08/04/2010 2:29:54 PM PDT by WOBBLY BOB

Just found reoccuring charges $14.95 / month going back months after ordering some flowers over the phone yet even more months prior to these "EasySaverRewards " that I never signed up for...

(Excerpt) Read more at freerepublic.com ...


TOPICS: Chit/Chat; Miscellaneous
KEYWORDS: floristexpress; personalcreations; proflowers; ripoff; scam; vanity
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not cool.
1 posted on 08/04/2010 2:29:56 PM PDT by WOBBLY BOB
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To: WOBBLY BOB
This is when you find out how helpful your bank/credit card company is.

Best of luck to you.

2 posted on 08/04/2010 2:31:24 PM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: WOBBLY BOB; Admin Moderator

THIS IS NOT GOOD PLEASE DELETE IT


3 posted on 08/04/2010 2:32:07 PM PDT by NEMDF
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To: Churchillspirit

Here is the email I recieved immediately after clicking on the “click here to recieve $15 off your next purchass” box. That was it it sent this to me and that was all I heard then we discovered they were charging us. I wonder if they retro the charges. So you don’t see them till months after the fact. My husband checks our charges daily. Were surprised it slipped.

Dear EasySaver Rewards Member:
Please print this letter for your records!

Congratulations! Below is your $15 promotional gift code towards a future Florist Express purchase, and your EasySaver Rewards membership is now active. As a member, you’ll enjoy special travel and entertainment benefits and savings created just for you.

To use your gift code:

1. Go to www.floristexpress.net
2. Enter this code when requested: 614090020
3. The expiration for this promotional code is December 31, 2009
Gift certificate may only be redeemed online!

Instructions:

After you have selected a product and entered your address information, you will see a recap of your order followed by a section labeled “Gift Certificate.” Enter the 9-digit gift certificate code you received in this section, and click once on the “Use Gift Certificate” button. The Order Detail section will be updated to reflect the addition of the gift certificate, and your final order total will be displayed.

Now, to begin enjoying your benefits immediately just go to www.easysaverrewards.com.

Your Member ID is: ****************
Your Password is: *****

You’ll enjoy special VIP access to hard-to-get tickets to concerts, sporting events and the theatre, your own personal Travel Consultant, Image Consultant, Personal Concierge, as well as Spa discounts, easy access and cash-back on gift cards at Crate & Barrel, The Home Depot, Pier 1 Imports, Bed Bath & Beyond, and other national retailers. You’ll also enjoy cash-back on gasoline, hotel, car rental and dining certificates and a whole lot more.

Please print this letter for your records!

Thank you for activating your EasySaver Rewards 30 day trial membership!

Sincerely,

Jennifer Morgan, Membership Director

Gift Code Terms and Conditions:

No cash value.
No cash back upon redemption or at any other time.
Only valid in connection with Florist Express product orders made online at www.floristexpress.net or via telephone at 1-888-444-1922.
Limit one gift certificate redeemable per order.
Not valid in conjunction with other offers or discounts.
Florist Express is not responsible for lost or stolen gift codes.
Any attempted redemption not consistent with these terms and conditions will render the gift code null and void.
Void where prohibited by law.
375R


This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.

***(Notice there is no indication of a charge. It’s sounds like a free service.)***


4 posted on 08/04/2010 2:33:33 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: NEMDF; Tijeras_Slim
THIS IS NOT GOOD PLEASE DELETE IT

Since when does it have to be good?

5 posted on 08/04/2010 2:34:47 PM PDT by don-o (Lord Jesus Christ, Son of God, have mercy on me, a sinner.)
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To: WOBBLY BOB
This is not good!


6 posted on 08/04/2010 2:35:39 PM PDT by dead (I've got my eye out for Mullah Omar.)
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To: dead

actually that’s well done.

they’re PROFESSIONAL scammers.


7 posted on 08/04/2010 2:37:15 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: WOBBLY BOB

My daughter bought flowers on there. She said once you proceed, you can’t cancel it. Much more expensive than advertised. Shipping kills you. Would not recommend it. Seems like a ripoff.


8 posted on 08/04/2010 2:38:20 PM PDT by ilovesarah2012
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To: don-o

I figured ‘vanity’ and posted in chat was good enough...

I really want to know if anyone else had this happen as I was alerted to it by a friend.


9 posted on 08/04/2010 2:38:30 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: don-o; WOBBLY BOB; Admin Moderator

He excerpted a vanity?

Whiskey Tangooo..

Maybe the moderator can edit his excerpt link in the article to this...

http://www.freerepublic.com/focus/f-chat/2564679/posts?page=4#4


10 posted on 08/04/2010 2:38:30 PM PDT by Responsibility2nd (PALIN/MCCAIN IN 2012 - barf alert? sarc tag? -- can't decide)
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To: NEMDF

Who the he!! are you?


11 posted on 08/04/2010 2:39:12 PM PDT by traderrob6
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To: WOBBLY BOB

I had this happen. I caught it the second month.

I called the credit card company and on the spot the
card support person called them and conferenced me in.
ThEasySaverRewards person asked if I had ordered
vitamins, I hadn’t. I really don’t know how they
got my cc number.

EasySaverRewards promised to refund and stop.

I got a call in a week from cc company to say the refund
had been credited to my account. They canceled that card
and mailed me a new one. The cc company was great.


12 posted on 08/04/2010 2:39:52 PM PDT by Cyber Ninja (Live and let live; is not working...)
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To: dead
This isn't so good, either


13 posted on 08/04/2010 2:40:10 PM PDT by paulycy (Demand Constitutionality: Marxism is Evil.)
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To: WOBBLY BOB

for Valentines Day i ordered my wife two dozen red roses in a nice vase with chocolates and some sort of restaurant coupn from ProFlowers....they advertised it for $49.99...when they were done with all their charges it came to over $80 (tax, delivery charge, additional valetines day delivery charge)...i thought my wife would enjoy them and I’d score big points so what the heck- i ordered it...

i come home from the gym Valentines morning, asked my wife if she liked the flowers and she said, “yes- but can i tell you something?? next time get them from the A&P”...i said “WHAT???!!!”

upstairs in a cheap cardboard box are one dozen multi-colored roses, many of them half dead...i was furious and promptly called...they offered to bring a replacement- three days later!!!

i demanded a refund, which i got, and told them they could come back and pick up the “roses” they dropped off....i will never order from them again...


14 posted on 08/04/2010 2:40:49 PM PDT by God luvs America (When the silent majority speaks the earth trembles!)
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To: paulycy

Not good. Not good at all.


15 posted on 08/04/2010 2:41:40 PM PDT by don-o (Lord Jesus Christ, Son of God, have mercy on me, a sinner.)
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To: WOBBLY BOB; Admin Moderator

Your extended text says this:

“1. Go to www.floristexpress.net”

That is NOT ProFlowers.com. You were scammed.

I have had one experience with proflowers.com and it was just fine.

Maybe the admin moderator should change the thread title from proflowers to floristexpress.net?


16 posted on 08/04/2010 2:42:52 PM PDT by paulycy (Demand Constitutionality: Marxism is Evil.)
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To: WOBBLY BOB

I’ve ordered from them a number of times. No issues, just decent flowers. I think this illustrates the need to make sure you know what your doing when you order stuff online though. Gotta read the fine print!


17 posted on 08/04/2010 2:43:09 PM PDT by dware (3 prohibited topics in mixed company: politics, religion and operating systems...)
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To: NEMDF

Hannity is not going to be happy....


18 posted on 08/04/2010 2:43:44 PM PDT by goseminoles
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To: NEMDF

And when NEMDF saw all that he had done, he said it was very not good.


19 posted on 08/04/2010 2:43:55 PM PDT by nhoward14 (It's not racism when we do it. - Liberals)
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To: WOBBLY BOB

Sean Hannity, Dennis Prager, Hugh Hewitt, and other conservative radio talk hosts promote ProFlowers. I’ve used ProFlowers half a dozen times with excellent results. However, I only order one delivery at a time, no subscriptions.


20 posted on 08/04/2010 2:44:40 PM PDT by freeagle
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To: WOBBLY BOB

They are a well known scam.
My great aunt got hit by them a few years ago, had to use CC company fraud protection to get the charges removed.


21 posted on 08/04/2010 2:45:47 PM PDT by JerseyHighlander
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To: paulycy
my initial bill says “Proflowers.com” . immediately after that these $14.95 charges started.
22 posted on 08/04/2010 2:46:56 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: Responsibility2nd

Heh heh. They did it!


23 posted on 08/04/2010 2:47:24 PM PDT by Responsibility2nd (PALIN/MCCAIN IN 2012 - barf alert? sarc tag? -- can't decide)
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To: paulycy

Why is there a teleprompter in front of Bammie’s penis?

I’m sure there must be a reason.

But I’m not sure I really want to know.


24 posted on 08/04/2010 2:50:22 PM PDT by Responsibility2nd (PALIN/MCCAIN IN 2012 - barf alert? sarc tag? -- can't decide)
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To: Responsibility2nd

Is it now not NOT GOOD?


25 posted on 08/04/2010 2:50:59 PM PDT by don-o (Lord Jesus Christ, Son of God, have mercy on me, a sinner.)
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To: WOBBLY BOB

“my initial bill says “Proflowers.com” . immediately after that these $14.95 charges started.”

OK. I’ve just had an experience with a company that pretended to be Papa John’s Pizza and ended up charging me for $10 cell phone text messages, something I didn’t even know was possible.

So, it is important to follow the chain through and make sure that it really is proflowers.com that scammed you and not some imposter. The imposters use the names of the real companies to lure you in.

Have you checked this out?
(This was my only point, FRiend. I’d hate to see you get sued or something...)


26 posted on 08/04/2010 2:50:59 PM PDT by paulycy (Demand Constitutionality: Marxism is Evil.)
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To: WOBBLY BOB

You bet!...The same damn thing happened to me! I had over 240.00 dollars in charges of 14 dollars a month being deducted. I raised hell with them! They returned the full amount. It happens when you click on this extra window that is a free offer or something....I was not checking the balance every month on that card and obviously they hope you won’t either!


27 posted on 08/04/2010 2:51:24 PM PDT by AngelesCrestHighway
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To: WOBBLY BOB

Same thing happened to us. We contacted our credit union and they reimbursed all the charges for months back.


28 posted on 08/04/2010 2:52:26 PM PDT by TMD (Sometimes people say the wrong things, just remember, they really meant to say the right thing.)
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To: Responsibility2nd

“Why is there a teleprompter in front of Bammie’s penis?”

ROFL! I never looked at it that way.

HAHAHAHAHAHHAHAHAHA! (What a dope I am.)

(Or maybe I should take credit????)


29 posted on 08/04/2010 2:53:17 PM PDT by paulycy (Demand Constitutionality: Marxism is Evil.)
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To: paulycy

Nice catch!


30 posted on 08/04/2010 2:54:06 PM PDT by CAluvdubya ("Sarah Palin fights, we cannot spare her."--GonzoGOP)
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To: paulycy

Use of this co-branded site is also subject to the following terms of use.

All references to properties associated with Personal Creations® herein shall be effective as of the closing of such aquisition scheduled in July 2010.
The following rules (“Terms and Conditions”) govern (a) the use of each of the websites located at, or linked to, the following URLs: www.proflowers.com, www.cherrymoonfarms.com, www.berries.com, www.redenvelope.com, www.personalcreations.com, www.proflowersinternational.com, www.providecommerce.com and www.prvd.com, (b) the use of any of our co-branded websites that we maintain with one or more of our business partners (which websites contain a link to these Terms and Conditions or contain any of the root URLs “www.proflowers.com/”, “www.cherrymoonfarms.com/”, “www.secretspoon.com/”, “www.berries.com/”, “www.redenvelope.com/”, “www.personalcreations.com/”, “www.proflowersinternational.com/”, “www.providecommerce.com/” or “www.prvd.com/”), (c) the sale of products or services offered on any of the foregoing websites, and (d) the Site Content (defined below) that may appear or be offered on any of the foregoing websites (collectively, our “Sites”).

***proflowers is one of their many...***


31 posted on 08/04/2010 2:55:08 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: paulycy

www.providecommerce.com and www.prvd.com, (b) the use of any of our co-branded websites that we maintain with one or more of our business partners (which websites contain a link to these Terms and Conditions or contain any of the root URLs “www.proflowers.com/”, “www.cherrymoonfarms.com/”, “www.secretspoon.com/”, “www.berries.com/”, “www.redenvelope.com/”, “www.personalcreations.com/”, “www.proflowersinternational.com/”, “www.providecommerce.com/” or “www.prvd.com/”), (c) the sale of products or services offered on any of the foregoing websites, and (d) the Site Content (defined below) that may appear or be offered on any of the foregoing websites (collectively, our “Sites”).


32 posted on 08/04/2010 2:58:36 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: WOBBLY BOB

Nowhere do I see proflowers.com and www.floristexpress.net together on the same page. You may be right about all this but I don’t see the evidence in this thread yet. YMMV.


33 posted on 08/04/2010 3:00:02 PM PDT by paulycy (Demand Constitutionality: Marxism is Evil.)
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To: All
Barnes & Noble did the same thing to me a year ago. I purchase some books, then after the purchase with my credit card the sales lady asks me if I want one of their discount cards?. She hands me a form and tells me to sign it and put in my email address and home address-nothing more. A freebie you'd think. Little do I know,after the fact, they key the # of the form into the register and capture my CC# and particulars to it. So a year later they are charging me $49 for some membership. SCAM!

Whats worse is they send me a postcard 1 month ago telling me they couldnt charge my card because my cc# has changed and I need to go to their website with my email address and update the info....I have never signed up online BTW. So anyhow I figrue if they dont have my current CC# because it has been changed, I'm okay. Wrong! 1 month later the Credit card company charges me! So I complain and tell them the story.....and why is this on here when B&N doesnt have my current CC#. The Credit card company reversed the charges with no explanation nor telling me that was the resolution. The CEO/President of B&N made out with this policy to boost lagging revenue and probably met all his goals and cashed out and retired. They are all in cahoots to scam ya' I tell ya'.;-)
Moral of the story: Even the major retailers are out to scam you. Be very very careful!
34 posted on 08/04/2010 3:00:03 PM PDT by Sporaticus
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To: paulycy

from the florist express website privacy page and “terms of use”.
click on the link there. it shows all their “co-branded websites” ...


35 posted on 08/04/2010 3:03:56 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: WOBBLY BOB

I ordered some recently and I recall them offering a shopper’s rewards program at check out. I declined it and didn’t see anything after about it. Sounds like a mistake.

On the other hand, the flowers I ordered for my wife were the best we’ve ever received. The quality was so good, the stems have started to root in the vase after a few days and I hope to have some to plant in a few weeks (I’ve encouraged it by adding some rooting powder to the water after I noticed the rooting.)


36 posted on 08/04/2010 3:09:48 PM PDT by mnehring
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To: WOBBLY BOB

“click on the link there”

I’ll take you word for it. I’m certainly not trying to fight with you. I just felt I should at least point out that the evidence you provided doesn’t seem to support the claim in the thread title. Verifiable facts are required so you don’t get libel or cease-and-desist letters from cranky lawyers. Plus, I had a good experience with them so I thought that might be relevant, too. :0)


37 posted on 08/04/2010 3:11:19 PM PDT by paulycy (Demand Constitutionality: Marxism is Evil.)
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To: mnehring

I concur-their flowers were fine.

FYI:just allegedly got a refund from “consumer affairs” branch of their company.

talked to some guys in India with fake English names.I’ll post back to you if/when the refund shows up.


38 posted on 08/04/2010 3:20:39 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: WOBBLY BOB

Proflowers is a reputable company which I use all the time and I have never been disappointed in their product or service.


39 posted on 08/04/2010 3:20:57 PM PDT by the Real fifi
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To: dead; WOBBLY BOB

That’s good!

WBOB, we are the deciders. /s


40 posted on 08/04/2010 3:22:01 PM PDT by Vendome (Don't take life so seriously... You'll never live through it.)
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To: Vendome
The people on their 800# definitely had the POTUS teleprompter workin’.
41 posted on 08/04/2010 3:23:43 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: the Real fifi
Proflowers is a reputable company which I use all the time and I have never been disappointed in their product or service.

Same here. Their product has been consistently good. Once I filled out everything online for an order and then didn't order and later that same day I got an email for a discount equal to about $15 off the previous amount for that order.
42 posted on 08/04/2010 3:23:47 PM PDT by aruanan
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To: NEMDF; WOBBLY BOB; Admin Moderator

This is not good? Well thank you so much for your illuminating post, erh, poach.

What does that mean?

This is not good please delete it?

are you the president of the company that scammed this fella?


43 posted on 08/04/2010 3:24:16 PM PDT by Vendome (Don't take life so seriously... You'll never live through it.)
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To: NEMDF; WOBBLY BOB; Admin Moderator

There are already 3 or 4 excellent responses to this post, so I would say this actually an excellent thread.


44 posted on 08/04/2010 3:25:07 PM PDT by Vendome (Don't take life so seriously... You'll never live through it.)
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To: God luvs America
upstairs in a cheap cardboard box are one dozen multi-colored roses, many of them half dead...i was furious and promptly called...they offered to bring a replacement- three days later!!!

i demanded a refund, which i got, and told them they could come back and pick up the “roses” they dropped off....i will never order from them again...


I've always gotten roses that were in beautiful shape and that lasted for many days.
45 posted on 08/04/2010 3:26:31 PM PDT by aruanan
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To: aruanan

Once I sent flowers to a gal in the hospital. She checked out before they were delivered and Proflowers sent a new bouquet to her at her home at no extra charge.

Really, this is libelous.


46 posted on 08/04/2010 3:27:26 PM PDT by the Real fifi
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To: WOBBLY BOB

LOL

Who is that other dork? (Plse dlt not good?)


47 posted on 08/04/2010 3:27:44 PM PDT by Vendome (Don't take life so seriously... You'll never live through it.)
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To: aruanan
"later that same day I got an email for a discount equal to about $15 off the previous amount for that order.

that's what got me in this "deal".

48 posted on 08/04/2010 3:34:48 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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To: aruanan

you must’ve got the ones i ordered!! ;)


49 posted on 08/04/2010 3:37:10 PM PDT by God luvs America (When the silent majority speaks the earth trembles!)
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To: paulycy

http://en.wikipedia.org/wiki/ProFlowers

Two months after the FTD suit was filed, two law firms filed a class action lawsuit claiming that ProFlowers used deceptive marketing, also targeting the company’s freshness claims. ProFlowers called it a copycat of the FTD lawsuit. It was settled with ProFlowers not admitting any wrongdoing, but offering $10 store credits to the millions of customers in the class, paying $250,000 in attorneys’ fees, and “altering its advertising”.[3]

Florist advocacy groups continue to take umbrage at ProFlowers’ marketing which disparages the role of the local florist, particularly since ProFlowers itself uses local florists to fulfill its same-day, late next-day and Sunday delivery orders.

In September 2009 a class action lawsuit was filed against Provide-Commerce, the owner of ProFlowers and Encore Marketing the owner of Easy Saver, regarding the practices detailed in the Easy Saver offer detailed below.[4]

>>>guess I’m a little late to this party.


50 posted on 08/04/2010 3:38:27 PM PDT by WOBBLY BOB (drain the swamp! ( then napalm it and pave it over ))
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