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Computer Help Please? Trouble with Malware?
Stayathomemom | 5/12/11 | Stayathomemom

Posted on 05/12/2011 7:34:45 AM PDT by stayathomemom

When I visit certain websites, Target.com, eBay.com, and Hertz.com, I am redirected (don't know if that is the proper term) within a couple of seconds to a Yahoo search page. I also discovered this morning that the same thing happens when I visit Google.com and wait about 30 seconds. I have searched for solutions to this problem and have not found a solution which seems to address this problem specifically. Last week I did find a suggestion to try a list of different things including: system restore, which wouldn't work, and running my Trend Micro Antivirus and Housecall in safe mode, which I did. The problem still persists. Has anyone experienced this same problem and found a solution?


TOPICS: Chit/Chat; Computers/Internet; Weird Stuff
KEYWORDS: malware; redirect; yahoo
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If anyone could direct me to a legitimate site for help that I can understand, I would greatly appreciate it.
1 posted on 05/12/2011 7:34:47 AM PDT by stayathomemom
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To: stayathomemom

Download, install, and run malwarebytes (easy to find and it’s free). It has destroyed quickly any problems I’ve had.


2 posted on 05/12/2011 7:37:12 AM PDT by nesnah
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To: stayathomemom

malwarebytes anti-malware http://www.malwarebytes.org/products/malwarebytes_free


3 posted on 05/12/2011 7:38:11 AM PDT by cranked
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To: stayathomemom

What do you use the computer for? Not to be a jerk, but if you don’t do anything PC(microsoft) specific, I would load linux on there.

If all you do is surf, write docs, emails, etc, linux is better.


4 posted on 05/12/2011 7:38:57 AM PDT by rokkitapps
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To: stayathomemom; rdb3; Calvinist_Dark_Lord; GodGunsandGuts; CyberCowboy777; Salo; Bobsat; JosephW; ...

5 posted on 05/12/2011 7:42:26 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: stayathomemom; rdb3; Calvinist_Dark_Lord; GodGunsandGuts; CyberCowboy777; Salo; Bobsat; JosephW; ...

6 posted on 05/12/2011 7:43:09 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: stayathomemom

are you logged in?


7 posted on 05/12/2011 7:43:52 AM PDT by joe fonebone (Project Gunwalker, this will make watergate look like the warm up band......)
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To: FReepers
The FReepathon Is Chugging Along

Hop Aboard And Donate

8 posted on 05/12/2011 7:44:28 AM PDT by DJ MacWoW (America! The wolves are at your door! How will you answer the knock?)
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To: stayathomemom

Malwarebytes or Superantispyware (http://superantispyware.com) are both good if you can get either one to run properly. It might take care of the problem. If you can’t get to the site to get it to run, let me know.

What version of Windows are you using? (XP, Vista, etc.)


9 posted on 05/12/2011 7:45:21 AM PDT by Mygirlsmom (I'm not so concerned he was born in a 3rd world toilet as I am him trying to turn America into one.)
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To: stayathomemom

I hope I’m not presumptuous.

If you are simply typing “Ebay” in the address bar of the browser, you should get redirected to a search since it is not a complete web address. If you type ebay.com or better www.ebay.com or even better http:\\www.ebay.com you should go straight to ebay and not get redirected.

I like creating a clickable favorites of these frequently used links below the address bar because I’m a lazy clumsy typer.


10 posted on 05/12/2011 7:49:34 AM PDT by cicero2k
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To: joe fonebone

FDISK, Format, and reinstall your operating system,
it’s the only way to be sure.


11 posted on 05/12/2011 7:52:24 AM PDT by MrB (The difference between a Humanist and a Satanist - the latter knows whom he's working for)
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To: stayathomemom

I agree whole-heartedly with Malware Bytes; this is a good program. If you feel that it’s been worthwhile, and you can afford it - you might give them a ‘Thank you’ by paying for it - this is up to you.

I personally recommend running what I call a ‘Trinity’ set of malware blockers. These are all FREE, and I’d rather have a little over-lap; rather than some vulnerability.

1) Microsoft Security Essentials. Made and managed by Microsoft, this is a free program that has automatic updates.

2) Spybot - Search and Destroy. This program not only fixes the evils that have hit you; it ‘innoculates’ your PC so that at the system-level, you can NEVER go to sites that are associated with virus distrubution. Many are sites you would never probably go to for any reason (www.farmsex.com - for example).

3) Ad-aware by Lavasoft. This program sniffs out the crumbs that are left behind when you shop. Shop for a muffler, and then you are getting bombarded with ads for every make and model muffler on the market? There is a reason that happens - this fixes that problem.

All are free, all are easy to use, all are regularily updated - and the best part of all .... they have a very small “Footprint”, in that they do not take over your PC like McAffee and Norton. I hate those products, they have a small mission (protect); yet consume a HUGE amount of processing time, get into every mundane operation - and do not work as well as they are advertized to work. They are a greater inconvenience and less effective than the 3 listed above.


12 posted on 05/12/2011 7:53:21 AM PDT by Hodar (Who needs laws .... when this "feels" so right?)
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To: stayathomemom

malwarebytes anti-malware

The best, imo.


13 posted on 05/12/2011 7:53:31 AM PDT by rawhide
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To: MrB

You think maybe he should buy a new hard drive also? Maybe a new computer, just to make really sure? /s


14 posted on 05/12/2011 7:54:31 AM PDT by rawhide
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To: rawhide

I’ve actually done that...
Got so disgusted with the slowdowns that I bought a new one.

Admittedly, it was an excuse :).
The computer was 6 yrs old.


15 posted on 05/12/2011 7:56:24 AM PDT by MrB (The difference between a Humanist and a Satanist - the latter knows whom he's working for)
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To: stayathomemom
Second the recommendation for Linux (my favorite version is Mint) if you don't need Windows for some specific reason.
16 posted on 05/12/2011 7:57:19 AM PDT by Grut
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To: stayathomemom
free version of adaware - run scan and it will find and delete the malware that is on your PC. My wife had this thing also, and I cannot remember the name of the malware but we got rid of it.

http://www.lavasoft.com/products/ad_aware_free.php
17 posted on 05/12/2011 7:59:18 AM PDT by Cheerio (Barry Hussein Soetoro-0bama=The Complete Destruction of American Capitalism)
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To: stayathomemom

I do all of my surfing on a virtual machine (MS Virtual PC 2007, free from MS for download).
Any time it gets corrupt, I erase it, take another virtual machine with XP or Win 7 installed that I never surf with, make a copy and I’m back up and surfing in 15 minutes with all the malware and other nasties gone.


18 posted on 05/12/2011 8:03:02 AM PDT by BuffaloJack (Obama did not learn incompetence; he was born to it.)
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To: MrB
FDISK, Format, and reinstall your operating system, it’s the only way to be sure.None of the suggested fixes will solve our re-direct virus. This is the ONLY way to get rid of it besides buying a new computer. This virus is not solvable any other way. I've had it twice and tried every fix ever suggested (including the ones suggested on this post). None worked except formatting the hard drive and reinstalling windows.
19 posted on 05/12/2011 8:03:53 AM PDT by TexasRedeye (Eschew obfuscation)
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To: Hodar

Ditto on your 3-pack!


20 posted on 05/12/2011 8:04:04 AM PDT by Niteranger68 (Jared Lee Loughner - Disciple of Michael Moore)
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To: cicero2k; stayathomemom
Ooh, I am losing my touch.....simple things first.

It could be that you are inadvertently typing in the "search" area instead of the part of the bar that sends you directly to the site (URL bar).

If you are directed to Yahoo.com, what happens if you select the proper site on the yahoo page? (For example, you should see an entry for Target.com in the yahoo search) If you choose it, do you get to the right place?

21 posted on 05/12/2011 8:04:31 AM PDT by Mygirlsmom (I'm not so concerned he was born in a 3rd world toilet as I am him trying to turn America into one.)
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To: cranked
Yep... Totally agree with your malwarebytes recommendation. I have used it in tandem with ad-aware (lavasoft.com) for a number of years. A good antivirus + firewall program are fine (and essential) for preventing most intrusions but are not totally functional for removing infections. For me, malwarebytes is the most robust program for cleaning up a malware mess but is slow running. Ad-aware is a lot faster scan but not as thorough a scan as malwarebytes. Both are superior to the removal capabilities that are part any antispyware package that I have used.
22 posted on 05/12/2011 8:06:11 AM PDT by Hootowl99
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To: MrB

I put AVG and Malwarebytes and Spybot on my ten year old Dell, ran them every two or three days but still had bugs.
Got an iMac.

End of problem.


23 posted on 05/12/2011 8:07:30 AM PDT by Eric in the Ozarks (Eh ?)
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To: Grut

Man the linux bots are becoming worst than the macbots.

As if Linux doesn’t have security issues...sheesh. Did the poster ask for a non-Windows solution to his problem?


24 posted on 05/12/2011 8:08:07 AM PDT by for-q-clinton (If at first you don't succeed keep on sucking until you do succeed)
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To: TexasRedeye; All
There are ways of correcting this. Sometimes malware places a redirect entry in the host file - easily corrected by deleting it.

There's a presumption that she has a virus - that has to be determined first (see my previous post)

Techhies - there is too much "geek speak" in this thread to help the original poster, IMHO. No casual user is going to use Linux or a virtual machine, snd telling her to format her disk is not helpful at this point.

25 posted on 05/12/2011 8:09:55 AM PDT by Mygirlsmom (I'm not so concerned he was born in a 3rd world toilet as I am him trying to turn America into one.)
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To: stayathomemom; nesnah

In a “previous” life, I was employed as a virus tech for a “well-known” ANTI VIRUS company here in L.A. for 4 years.

Malwarebytes is great, but it should be run FIRST in safe mode. Then again, I have actually witnessed MWB do absolutely NOTHING against a TLD 4 malware..the nastiest of them all.

If you want to do it properly, run MWB in safe mode. There’s a free app called GMER which will scan your system and find out what MWB cannot detect. It will literally tell you what type of Malware it is, and if it is a TLD re-director malware, then TDSSKILLER will do the job.

Then with my personal suggestion, download TDSSKILLER from Kaspersky. Probably the best kept secret out there. You can even run it in Windows mode.

The final test is to run and download OTS. MOST Malwares open up the ports even after cleaning to allow later backdoor entrances in the future. MaLware is known to do that because it’s objective is to later come back. With OTS, it will tell you if your Windows settings have been manipulated, and will fix it for you.

Sorry for confusing you. Habit of mine.


26 posted on 05/12/2011 8:17:03 AM PDT by max americana (.)
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To: Hodar

I always thought that running SpyBot and AdAware on the same system was cause for trouble. You could one or the other but not both at the same time.


27 posted on 05/12/2011 8:19:06 AM PDT by Dacula
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To: stayathomemom
You might get a really good anti-virus program, and it is totally free from Microsoft. Get “Security Essentials” and download their firewall if you don't have it.

I have Windows 7 and before that I had Vista. I have never had a problem and I go freely, to all sorts of high risk areas with no problems.

Security essentials is far superior to Norton, McKaffee, etc, and does not cost a dime to install. It is also so compatible with MS programs that it does not slow down your OS when you surf.

Any virus or Trojan that tries to latch on, get smoked in it's tracks. And I have never had one that it cannot eliminate or completely eradicate. It never uses “Quarantine” like all the lesser virus programs frequently do.

Give it a try, but first, wipe your HD to eliminate any Trojans in your registry.

28 posted on 05/12/2011 8:19:24 AM PDT by PSYCHO-FREEP (Always Remember You're Unique.......(Just Like Everyone Else.))
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To: joe fonebone
are you logged in?

After hearing/reading that for the 10,375th time.....it still cracks me up.

29 posted on 05/12/2011 8:21:37 AM PDT by laotzu
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To: TexasRedeye

>FDISK, Format, and reinstall your operating system, it’s the only way to be sure.None of the suggested fixes will solve our re-direct virus.<

I disagree. I used to work for an anti-virus company as the malware and virus technician which did the ‘repairs” by remote. Probably seen the nastiest ones in 4 years, from the TLD 3 and 4 malware to the zero day malware which pops up after 6 months of dormancy.

Re-installing and rebooting is a cop out. What about the information in the hard drive? Not even a challenge to SAVE THE INFO that one took a long time to save? The hard drive info can be saved with the 8 apps and steps if done properly. You will find out if the malware was able to open the ports and change the Windows settings from default by running OTS in the very end.


30 posted on 05/12/2011 8:25:26 AM PDT by max americana (.)
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To: stayathomemom
I agree that both Malwarebytes and Adaware are very good products for preventing malware.

Fortunately, from what you describe it doesn't sound like you have one of the more aggressive malware programs installed. There is a good chance you will be able just do a system restore back to a time before your system started malfunctioning. Just go to your Start Menu Go to Accessories and then System Tools to find System Restore. If System Restore doesn't work; you might try it from safe mode by pressing the “F8” button as you are starting up the computer and choosing to start in “Safe Mode”. Then try System Restore again.

I have been using AVG Free for years and haven't had any problems. The latest versions have many anti-malware features including warnings you when you are navigating to known problem websites.

The AVG site is a little confusing to navigate because they try to get you to download their premium products which cost money after a free trial. The following is a link to a direct Download at CNET.

http://download.cnet.com/AVG-Anti-Virus-Free-Edition-2011/3000-2239_4-10320142.html

I have often set up computers to dual boot Linux; there are some advantages. Windows has many features you take for granted until you are hobbling around in Linux. An open source operating system is not any more secure than Windows, it just isn't targeted quite as much.

31 posted on 05/12/2011 8:28:39 AM PDT by fireman15 (Check your facts before making ignorant statements.)
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Thanks to all for your suggestions. In the short time it took me to bathe and dress my mom and get her her breakfast, you have provided me with what I hope will solve my problem. Looks like it will be the middle of the afternoon before I know if I’m successful! Here goes...!


32 posted on 05/12/2011 8:30:35 AM PDT by stayathomemom (Beware of kittens modifying your posts.)
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To: Eric in the Ozarks; MrB

I have a ten year old Dell also and have cleaned it up using Advanced System Care 4. It has never performed better.

My current box is a custom job with four hard drive bays in front so I can switch operating systems and data drives.


33 posted on 05/12/2011 8:30:47 AM PDT by Second Amendment First ("Those who hammer their guns into plows will plow for those who do not..." - Thomas Jefferson.)
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To: stayathomemom
I had malware slip by my anti-virus turning off Microsoft updates. Microsoft tech support recommended Super Anti-spyware (free) ...it fixed the problem. http://www.superantispyware.com/
34 posted on 05/12/2011 8:33:39 AM PDT by The Great RJ (The Bill of Rights: Another bill members of Congress haven't read.)
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To: stayathomemom

I had the same problem last January. Here is where I explained the solution that worked for me. Good Luck.

http://www.freerepublic.com/focus/f-chat/2657409/posts?page=35#35


35 posted on 05/12/2011 8:39:14 AM PDT by Lando Lincoln (But that's just me.)
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To: stayathomemom

ping


36 posted on 05/12/2011 8:59:01 AM PDT by Victor (If an expert says it can't be done, get another expert." -David Ben-Gurion, the first Prime Minister)
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To: stayathomemom

Another bump for Linux (Mint). Easy to install and run.

Now if you simply insist on running Windows - I have to because of my work laptop, I recommend the following order

1) Eusing registry cleaner (install then run)
2) Auslogics disk defrag (install run defrag and optimize)
3) Spybot search and distroy (install then run)
4) reboot
5) AVG antivirus (install then run. also set up to run weekly)
6) rerun spybot
7) reboot

You should be clean though there are some very nasty / persistant malware that require more effort. This will clear up 99% of the stuff that is out there.

You should run AVG all the time, scan at least weekly. Spybot should scan weekly. Run Eusing registry cleaner after spybot and then run the Auslogics defrag. I normally run mine on Friday night before I go to bed.


37 posted on 05/12/2011 9:01:32 AM PDT by taxcontrol
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To: MrB

Better than re-formatting is getting an imaging program.

I use clonegenius (now called Data Backup Kit, http://www.spotmau.com/products/package/data_backup.html). It has bailed me out several times, and it has MY settings and installed software from the last time I ‘imaged’ my OS partition. I image every few months or after major software upgrades.

There are several ‘free for home use’ and pay version of imaging software.


38 posted on 05/12/2011 9:08:48 AM PDT by TomGuy
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To: stayathomemom

If you get it fixed, I would certainly recommend installing SpyBot Search and Destroy for prevention of future problems.


39 posted on 05/12/2011 9:12:46 AM PDT by Cicero
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To: stayathomemom

bump


40 posted on 05/12/2011 9:16:55 AM PDT by USNA74
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To: stayathomemom

komando.com


41 posted on 05/12/2011 9:23:54 AM PDT by mad_as_he$$ (Ladies and Gentlemen the _resident of the untied States!!)
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To: Dacula
I always thought that running SpyBot and AdAware on the same system was cause for trouble. You could one or the other but not both at the same time.

I've never had a problem .... Been doing this for years on multiple machines. If there is a possible problem, the only 'hitch' I could see is if both programs target the same malware file, and one erases it before the other one does - and the one who 'missed' the delete gets confused.

But, I have ignored the warnings; and have never had an issue.

42 posted on 05/12/2011 9:30:06 AM PDT by Hodar (Who needs laws .... when this "feels" so right?)
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To: Mygirlsmom

“Techhies - there is too much “geek speak” in this thread to help the original poster, IMHO.”

As if Joe Sixpack knows what a Host file is, either [I do]. I look at these computer threads and see countless prescriptions how a computer can be cleaned or protected, and I guarantee that most people except Techhies are incapable of dealing effectively with security issues. It makes their head swim. I’m in the business and bail out those folks all the time. So even though I use MalwareBytes and other popular software to clean up clients’ Windows machines, I use Linux Mint on my own home and office machines. THAT ought to tell you something.


43 posted on 05/12/2011 9:36:37 AM PDT by TexasRepublic (Socialism is the gospel of envy and the religion of thieves)
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To: Hodar

Thanks Hodar. I guess I will have to give it a try.


44 posted on 05/12/2011 9:38:17 AM PDT by Dacula
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To: TexasRepublic
"As if Joe Sixpack knows what a Host file is, either "

They don't, but I can walk them thru how to check on it and fix it if that's part of the problem.

I speak geek, but with a strong "end user" accent, because it was not too long ago I was there. Pushed through 6 Microsoft Certification exams in 6 months to obtain an MCDST and and MCSA with NO prior computer knowledge beyond that of a "know just enough to be dangerous" user. ;)

45 posted on 05/12/2011 10:22:53 AM PDT by Mygirlsmom (I'm not so concerned he was born in a 3rd world toilet as I am him trying to turn America into one.)
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To: max americana

Thanx Max!!


46 posted on 05/12/2011 10:24:01 AM PDT by Cyman
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To: Second Amendment First

I’ve got the Mac and the Dell on my desk and am slowly getting used to the new format and picking up email addresses from the Dell.
I’ve wanted to make the switch for more than a year after I saw my first desk top Mac. I love the photo handling system.


47 posted on 05/12/2011 11:31:26 AM PDT by Eric in the Ozarks (Eh ?)
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To: for-q-clinton
Man the linux bots are becoming worst than the macbots.

No bot here, I just don't think that Microsoft's licensing policy should be tolerated. And Linux really is all most users need.

48 posted on 05/12/2011 1:36:28 PM PDT by Grut
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To: TexasRepublic
I use Linux Mint on my own home and office machines. THAT ought to tell you something.

I am with you on Linux Mint, TexasRepublic, but Clement Lefebvre (sp?), the Mint man, doesn't want people who in any way support Israel to donate or use Mint. Yes, it was on the main Mint forum, the got booted to his blog, but a search engine will quickly verify this. I write this not to disagree with your recommendation, but to remind Linux users that the locus of evil is not necessarily Redmond, Washington.
49 posted on 05/12/2011 3:14:30 PM PDT by bajabaja (Too ugly to be scanned at the airports.)
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To: Grut

Funny, I didn’t think this post was about MS licensing.


50 posted on 05/12/2011 3:16:09 PM PDT by for-q-clinton (If at first you don't succeed keep on sucking until you do succeed)
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