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Harddrive Crash (looking for help)
05/30/2011 | ow

Posted on 05/30/2011 9:08:08 AM PDT by Outlaw Woman

Harddrive Failure Start up menu is empty (No outlook express, no list of program files) but still has My Computer on it.

OS XP Home Pentium R D 2 80GHz


TOPICS: Computers/Internet
KEYWORDS: computer; computercrash; computerhelp; crash; harddrivecrash; malware; virus
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System Restore is gone. (which has never worked for me anyway) Screen is black System shuts down about every 10 minutes

If any one has links to a good system scan-diagnostic program I would appreciate it if you could post. I don't trust searching for one online right now.

1 posted on 05/30/2011 9:08:10 AM PDT by Outlaw Woman
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To: Outlaw Woman; ShadowAce
See this thread: (Vanity) Computer Help (a desperation 3 pointer!)

Sounds like you got a virus.

Shut down and reboot. While rebooting hit the F8 key. Start Windows in "Safe mode with networking"

Down load and install Malwarebytes" and run it.

This works best if you sign into an account other than the one you use. If you have only one account on the PC then it's harder. You will probably have to run it from a flash drive.

2 posted on 05/30/2011 9:11:36 AM PDT by raybbr (People who still support Obama are either a Marxist or a moron.)
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To: Outlaw Woman

Unplug it and wait till the light goes out in back try again happened to me once that worked


3 posted on 05/30/2011 9:11:48 AM PDT by al baby (Hi Mom!!! I know i was kidding)
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To: Outlaw Woman

Advanced SystemCare and CCleaner at this link

http://download.cnet.com/windows/diagnostic-software/


4 posted on 05/30/2011 9:12:17 AM PDT by TomGuy
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To: Outlaw Woman

this has worked for me several times; take out hard drive, place in zip lock and throw in the freezer for 20 minutes, place back in computer and boot it up. If this works you won’t much time so get every thing off you can.


5 posted on 05/30/2011 9:12:36 AM PDT by big bad easter bunny
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To: Outlaw Woman

Go work in the garden, drink some tea on the porch swing with neighbors ...grieve, prepare for burial, it is Memorial Day.


6 posted on 05/30/2011 9:13:00 AM PDT by rovenstinez
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To: Outlaw Woman

Reboot. Then Boot up in “Safe Mode” by hitting F8 during start up. Select “Safe Mode with Networking” and see if your stuff is there. Try a restore in Safe mode.


7 posted on 05/30/2011 9:13:20 AM PDT by raybbr (People who still support Obama are either a Marxist or a moron.)
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To: Outlaw Woman
Just curious, why do you think you have a hard drive failure?

If your system is up, and it sounds like it is, it could be something else. You say everything is missing. Maybe it has been hidden. I've seen malware do this.

You can try going to the control panel, folder options, click the View tab, make sure the dot is checked for Show Hidden Files.

This may reveal something. Let me know what happens and we can go to the next step.

8 posted on 05/30/2011 9:16:56 AM PDT by unixfox (Abolish Slavery, Repeal The 16th Amendment!)
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To: rovenstinez
Go work in the garden, drink some tea on the porch swing with neighbors ...grieve, prepare for burial, it is Memorial Day.

Just curious. What do your neighbors on your swing think of you sitting there with that laptop on your lap?

8^O

9 posted on 05/30/2011 9:17:40 AM PDT by raybbr (People who still support Obama are either a Marxist or a moron.)
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To: Outlaw Woman

Laptop? Take out battery, hold down power key for one minute, replace battery. Sometimes that works.

I agree also with F8/Safe Mode with Networking/Malwarebytes also.


10 posted on 05/30/2011 9:18:16 AM PDT by melissa_in_ga (Mr. President: Game On!)
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To: Outlaw Woman

>> System shuts down about every 10 minutes

Open up the case and make sure all the fans are working. Your CPU fan or case fan may have gone south and the computer shutting down from overheating.


11 posted on 05/30/2011 9:18:38 AM PDT by smokingfrog ( sleep with one eye open ( <o> ---)
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To: Outlaw Woman

Sounds exactly like a virus going around...


12 posted on 05/30/2011 9:19:21 AM PDT by Michael Barnes
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To: Outlaw Woman

After running Malwarebytes, you may still not see your files, as this virus may hide them. Right click on “My Computer”, select “Properties” and uncheck the “Hidden” box.


13 posted on 05/30/2011 9:19:21 AM PDT by granite (This is America! This is the home of the FREE (stuff)!!)
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To: al baby

You may need to “find a friend”, nearby who has a working PC, preferably with the same OS as you have. Using their PC, download some utilities (anti-virus and diagnostic), and create a clean boot disk (CD or DVD) or a boot USB drive. Then using that boot cd or boot drive, reboot your computer and run the utilities. This is one reason why I have multiple computers - all running the same OS.


14 posted on 05/30/2011 9:19:42 AM PDT by reg45
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To: Outlaw Woman
Screen is black System shuts down about every 10 minutes

Does any visible illumination appear on the screen?

15 posted on 05/30/2011 9:20:11 AM PDT by The Cajun (Palin, Bachmann, Free Republic, Mark Levin, Rush, Hannity......Nuff said.)
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To: unixfox; All

Just got back online

Error Message

Hard Drive Failure:
“The system has detected a problem with one or more installed IDE/SATA hard disks. It is recommended that you restart the system” (which has been done numersous times)

I’ve done a ‘search’ and it lists documents, and pictures so they look to be there (haven’t opened any documents but did see pics)


16 posted on 05/30/2011 9:20:20 AM PDT by Outlaw Woman ("...; because thou hast rejected knowledge, I will also reject thee,... "Hosea 4:6)
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To: Outlaw Woman

Yea sounds like a virus. To be sure, go to the hardrive MFG website and download their disk diagnostic program. If it passes the check, you’ll need malwarebyte, and or superantispyware. You should also download hitmanpro 3.5. What antivirus program are you using. Depending on your skill level, it may be easier to delete the partition and reinstall.


17 posted on 05/30/2011 9:20:20 AM PDT by waynesa98
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To: Outlaw Woman
You have a virus. I've seen that plenty of times.

You will need to start in Safe Mode with Networking. Clean it up with Combofix and Malwarebytes.

18 posted on 05/30/2011 9:23:29 AM PDT by unixfox (Abolish Slavery, Repeal The 16th Amendment!)
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To: waynesa98

Virus scan was performed this morning around 4:00 Nothing detected.

Now it’s telling me that RAM is critically low


19 posted on 05/30/2011 9:23:34 AM PDT by Outlaw Woman ("...; because thou hast rejected knowledge, I will also reject thee,... "Hosea 4:6)
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To: smokingfrog

Thats a good point. I had a machine that did that until I opened it up and blew out several years accumulation of dust from around the fan.


20 posted on 05/30/2011 9:23:59 AM PDT by reg45
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To: big bad easter bunny

What’s your theory on why freezing it works?


21 posted on 05/30/2011 9:24:35 AM PDT by Yardstick
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To: Outlaw Woman
Virus scan was performed this morning around 4:00 Nothing detected. Now it’s telling me that RAM is critically low

What is telling you that? What program did you use for scanning?

The virus looks just like a Windows alert. If you clicked on something with it after the scan - there you go...

22 posted on 05/30/2011 9:27:25 AM PDT by raybbr (People who still support Obama are either a Marxist or a moron.)
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To: raybbr

(cough)..it doesn’t sound like a virus.

Forgetting that I am MCSE certified and one of Avast’s “evnagelists” on the Avast malware forums (and former virus technician for an AV company in Los Angeles), I highly doubt this is malware. I’ve had a couple of problems and Freeper OW did not even describe what she did previous to the shutdown.

Were there “link mis-directions”, pop ups etc? System restore, F8 or it could be worse..a motherbooard problem. If it were a battery problem, then remove and simply turn on without the battery. If it turns on but blank screen, it’s MOST probably the video card. More description when she turns on the pc/laptop is needed..


23 posted on 05/30/2011 9:28:21 AM PDT by max americana (.)
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To: Outlaw Woman

Throw the SOB in a river and go on vacation.


24 posted on 05/30/2011 9:29:58 AM PDT by arrdon (Never underestimate the stupidity of the American voter.)
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To: Outlaw Woman; TomGuy
Now it’s telling me that RAM is critically low

I'm far from the expert, but degragging might be in order, then - as suggested above - run Crap Cleaner....but be aware doing that will clear all your passwords and log you out of everplace you're currently logged into.

25 posted on 05/30/2011 9:29:58 AM PDT by ErnBatavia (It's not the Obama Administration....it's the "Obama Regime".)
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To: raybbr

That happened just yesterday with DJ69’s computer??? Sounds identical to what is going on with mine. Thanks for the link ray


26 posted on 05/30/2011 9:29:58 AM PDT by Outlaw Woman ("...; because thou hast rejected knowledge, I will also reject thee,... "Hosea 4:6)
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To: Outlaw Woman

You have what is called a Fake Alert or Fake Anti-Virus. I am 99.9% sure of this. I deal with this on a daily basis at my shop. Just sayin.


27 posted on 05/30/2011 9:31:06 AM PDT by unixfox (Abolish Slavery, Repeal The 16th Amendment!)
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To: Outlaw Woman

What is the make and model of your computer?


28 posted on 05/30/2011 9:32:29 AM PDT by Jayster
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To: Outlaw Woman

Ram or virtual memory, sounds more like you have a lot of things open. How much ram do you have? Also have you been getting blue screens? Do a ctl alt delete open the task manager go to process and sort by the most memory being used. Is the amount stable or slowly increasing, take a few min. You could be having a memory leak


29 posted on 05/30/2011 9:32:33 AM PDT by waynesa98
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To: waynesa98

That’s another thing. I cannot get task manager. ct alt delete does not work. Nothing is open except this


30 posted on 05/30/2011 9:34:00 AM PDT by Outlaw Woman ("...; because thou hast rejected knowledge, I will also reject thee,... "Hosea 4:6)
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To: big bad easter bunny

The freezer routine has worked several times for me too.

If it is a boot issue only, he can use the recovery console on the XP install disc, assuming the PC came with one. Many don’t have an original Windows install disc. Many manufacturers expect the owner of the PC to make the backup disc, most don’t.


31 posted on 05/30/2011 9:35:35 AM PDT by Texas Fossil (Government, even in its best state is but a necessary evil; in its worst state an intolerable one)
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To: Outlaw Woman
Does the pop-up look like this?


32 posted on 05/30/2011 9:36:10 AM PDT by unixfox (Abolish Slavery, Repeal The 16th Amendment!)
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To: Outlaw Woman
Now it’s telling me that RAM is critically low

You might try going into defrag to check if that is true. You probably don't want to actually defrag it until the problem is resolved, but check if the hard drive is almost full. If so, then maybe you need to remove some of the videos or other large files, because it won't work properly if the hard drive is nearly full. Save the hard files to a read/write CD if you can, or another memory device, and then delete them from the hard drive to make more room. You want to avoid running the computer with the hard drive nearly full.

33 posted on 05/30/2011 9:37:51 AM PDT by Cicero (Marcus Tullius)
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To: Outlaw Woman

how about safe mode? also you might want to do a chkdsk /f


34 posted on 05/30/2011 9:38:57 AM PDT by waynesa98
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To: unixfox

yes that’s it


35 posted on 05/30/2011 9:39:26 AM PDT by Outlaw Woman ("...; because thou hast rejected knowledge, I will also reject thee,... "Hosea 4:6)
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To: unixfox
And...your probably seeing this too. Correct? If so, it's a virus.


36 posted on 05/30/2011 9:39:47 AM PDT by unixfox (Abolish Slavery, Repeal The 16th Amendment!)
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To: The Cajun

no


37 posted on 05/30/2011 9:41:24 AM PDT by Outlaw Woman ("...; because thou hast rejected knowledge, I will also reject thee,... "Hosea 4:6)
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To: Outlaw Woman

I wouldn’t mess with it...just restore your last good backup. You do have daily backups, right?


38 posted on 05/30/2011 9:42:16 AM PDT by Tim n Texas
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To: Cicero
"Now it’s telling me that RAM is critically low"

You might try going into defrag to check if that is true.

Degrag has nothing to do with RAM.

39 posted on 05/30/2011 9:43:25 AM PDT by SeeSac
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To: waynesa98

Microsoft Essentials


40 posted on 05/30/2011 9:43:34 AM PDT by Outlaw Woman ("...; because thou hast rejected knowledge, I will also reject thee,... "Hosea 4:6)
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To: Outlaw Woman

You need to download ComboFix, save it to your desktop. Boot in Safe Mode with Networking.

You can download it from the link below.

http://download.bleepingcomputer.com/protected/ff7124958090bc8afaca4e0d039ad605/4de3c664/ComboFix.exe


41 posted on 05/30/2011 9:45:35 AM PDT by unixfox (Abolish Slavery, Repeal The 16th Amendment!)
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To: Outlaw Woman

Do you have a system restore cd? If hardware problem, replace the drive and restore. I did it a few times.

For data restore...One word: Carbonite.


42 posted on 05/30/2011 9:46:02 AM PDT by y6162
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To: Outlaw Woman

Well it looks like you can still get to Web for now.

Before you boot down go here and down load Malwarebytes:
http://majorgeeks.com/download.php?det=5756

After you download open Malware bytes and update. Run the update twice to make sure you have the latest version.

Then boot down all the way.

Start you computer hitting F8 until you are prompted with some options. Choose the “Start up in Safe Mode with Networking”.

Go grab a cup of coffee, it will take a few minutes to get to windows in safe mode.

Allright, you are booted in Safe Mode, couple of options here:

Do Not Do The Following, unless you are comfortable with PC’s (I am)

Run a quick scan which will only take about 30 minutes to complete. Malwarebytes many times will catch all those little “Scare Whare” compononents and zap them.

You could then boot back into normal mode and run Malwarebytes again for a complete scann. Takes hours.

But you will be able to surf again.

***************************************************&********

The safest route is when you are in Safe Mode to run a full scan with Malwarebytes. You will not be able to surf during this scan and can go to lunch or take in a movie.

Depending on your drive size and how many files you have it can take 2-3 hours for this to complete.

Download F-prot. Fortune 500 companies and ISP’s use this for Malware and viruses. The personal/home version use to be free, we pay for the commercial version.

Also get Spybot.

Run all the programs with their updates and you should be good to go.


43 posted on 05/30/2011 9:46:08 AM PDT by Vendome ("Don't take life so seriously... You'll never live through it anyway")
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To: raybbr
The virus looks just like a Windows alert.

I may have been had. A window popped up initially that looked like an internal error. Said to do a scan and an 'WINDOWS XP RECOVERY' Window popped up. Yes I hit scan. and it went through and 'fixed' 6 files but said 5 cannot be fixed with the 'general' fix. I would have to 'purchase' an Advanced fix.

44 posted on 05/30/2011 9:47:49 AM PDT by Outlaw Woman ("...; because thou hast rejected knowledge, I will also reject thee,... "Hosea 4:6)
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To: unixfox

After you have booted in Safe Mode with Networking. Then run Combofix. You probably won’t be able to run it in normal mode with the Fake Alert running.


45 posted on 05/30/2011 9:48:28 AM PDT by unixfox (Abolish Slavery, Repeal The 16th Amendment!)
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To: Outlaw Woman

I still think it’s a virus.

Get to work with Malwarebytes before you lose the ability to use the Internet.


46 posted on 05/30/2011 9:48:28 AM PDT by Vendome ("Don't take life so seriously... You'll never live through it anyway")
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To: Yardstick

Metal contracts when cold, allowing a little more room between moving parts, so you get less sticking.


47 posted on 05/30/2011 9:48:58 AM PDT by savedbygrace (But God.)
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To: Outlaw Woman

Malwarebytes!


48 posted on 05/30/2011 9:49:01 AM PDT by Vendome ("Don't take life so seriously... You'll never live through it anyway")
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To: unixfox

Yes


49 posted on 05/30/2011 9:51:19 AM PDT by Outlaw Woman ("...; because thou hast rejected knowledge, I will also reject thee,... "Hosea 4:6)
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To: Outlaw Woman
Virus scan was performed this morning around 4:00 Nothing detected.

Now it’s telling me that RAM is critically low

Most virus scanners do not detect malware. You need to get Malwarebites and AdAware (from Lavasoft) for free and run them in Safe Mode.

The key to whether you have a bad hard drive or malware is the RAM warning. The malware on your machine is taking up all your memory.

50 posted on 05/30/2011 9:53:51 AM PDT by OldMissileer (Atlas, Titan, Minuteman, PK. Winners of the Cold War)
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