Skip to comments.Question Regarding Family Tree Maker program
Posted on 07/05/2011 11:27:36 AM PDT by ixtl
I am having a problem with some software; specicifally Family Tree Maker (2008 edition). When I open the program, the lines tend to overlap one another, making data entry difficult. I have tried everything my limited computer skills can come up with, including compatiblity (I have Windows 7), but no luck. As I bought this from an aftermarket source, I am not registered, and cannot ask the publisher for help. Any ideas on how I can fix this. I have a new (2011) e-machine computer, and an Envision Model G218a1 monitor. Any help will be appreciated.
Don’t know for sure but I’d guess FTM 2008 is not compatible with windows 7. I run FTM 2008 on Vista and it runs fine
This might be worth trying:
I’m not sure I understand the problem, but did you try adjusting the screen resolution or font size?
I would think FTM has a web site with FAQ support. FTM is a popular genealogy program and there are likely independent user help sites too.
I run my FTM in Windows 7 without a problem. There might be an update that you can download from FTM that would solve your problem or you might try downloading new drivers for you video card or changing the video resolution settings.
I have an older version of FTM, I think 2005, which I run on my laptop with Windows Vista.
If you need to check on an update go to, www.genealogy.com.
If it is already “Normal”, then go to the “Settings” tab and click the “Advanced” button. Check the DPI setting. “Normal” is 96 DPI. You can change this and see if it makes a difference.
That's all that I can think of to check.
are you logged in?
Thanks for responding. I will try anything. Maybe I should add that I only seem to have this problem with FTM. All other programs seem to work fine.
I would first uninstall the product.
Then I would re-install it and follow any suggestions from previous poster’s (like post # 3) that speak to settings and properties IN WINDOWS that help identify the application as one that needs to be recognized by Windows 7 as a “pre-Windows 7” application.
I know that was important for many applications that were “pre-Vista” when Vista came out. Someone helped me to set a property for the application during the install, telling Windows-Vista that some apps were “Windows XP” apps (pre-Vista).
That may NOT solve your immediate problem, but given that it is a pre-Windows 7 application, it may solve/prevent some other problems you just have not seen yet.
What exact version of Windows 7 do you have? If you have professional or enterprise you can download a Windows XP virtual machine that you can use to run older programs.
I have Premium Home edition.
Unfortunately the XP virtual machine is only free with pro or enterprise.
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