Posted on 12/13/2011 7:23:16 PM PST by nickcarraway
Claims clerks wouldn't let her use restroom to fix leg
Starbucks is getting serious about their rule that says people can't use the restroom unless they buy something, and now they've found themselves in hot water because of it.
A Central Valley woman is suing the coffee shop company after a clerk denied her bathroom priviledges to fix her prosthetic leg, because she had not purchased something first.
The Snitch reports Janet Marx has filed a complaint against an El Dorado Avenue Starbucks, stating that when she went to use the restroom to repair a loose screw on her prosthetic leg, she was chased down by a barista who stopped her from entering the facility.
The claim states, "The clerk also said I can't be nice to anyone unless they purchase an item. Plaintiff turned and looked at another clerk who knew that plaintiff was disabled and told him she does not understand. The male clerk indicated there was nothing he could do."
During the whole incident, Marx stood holding the leg up to prevent it from dropping.
Marx also said she saw other patrons using the bathroom first without making a purchase.
Marx is seeking statutory damages for disability discrimination, costs, and attorneys fees.
Every so often the ‘ rules ‘ are nothing more than nonsense.
SO - let me get this straight.
Seems a little strange to come in after a long ride, buy something, leave it on the table, and then use the restroom? Some of us like to wash our hands, for example, before eating.
What a strange rule.
It is a shelf in an outhouse.
I remember the good old days when an amputee would just hobble along to get along.
This is simple. Would you let her into your house for the same reason?
Funny coming from a left-leaning company, but the policy makes sense to keep ‘undesirables,’ i.e., OWSers and their ilk, out of Starbux. The clerk was ‘following orders’ but showed no good judgment. Suing over a slight is pretty poor judgment, too.
Rules are often used as an excuse not to think or exercise judgment of any kind. The so-called "zero-tolerance" rules are a case in point.
“When selling propane in the state of CT, The person who dispenses the propane can NOT load the propane tank into the customer’s vehicle.”
What was the alleged rationale behind that stupid law (station rule)?
A good friend has two prosthetic legs.
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I had a drinking buddy with a glass eye. He would go to the head and place a napkin on top of his glass and put his eye on it - to watch his beer while he was gone.
We would endearingly call him single sight, one eyed-b*stard or some other such ‘insult’ that would get the rest of the customers riled up.
In a strange bar I could get up and leave my stuff on the bar and loudly proclaim “Keep on eye on my stuff” and of course Jim would comply.....Nobody bothered our ‘stuff’ and there were usually a couple of empty stools on either side of us....
In some cases, zero tolerance is short hand for “we’re too stupid to make even average judgement calls”.
Exactly. If this incident is actionable, there are literally hundred of thousands of signs in the country which are, on their face illegal.
Allowing "customers" to go "wash their hands" before patronizing a store that sells edibles, is a simple invitation for drug users, bums and perverts to abuse their facilities.
That usually results in rest rooms that no normal person would want to use, resulting further in a sharp reduction of customers. Slow business suicide.
Exactly. If this incident is actionable, there are literally hundred of thousands of signs in the country which are, on their face illegal.
Allowing "customers" to go "wash their hands" before patronizing a store that sells edibles, is a simple invitation for drug users, bums and perverts to abuse their facilities.
That usually results in rest rooms that no normal person would want to use, resulting further in a sharp reduction of customers. Slow business suicide.
Couldn’t she have just bought a cookie or gum instead of all this?
Couldn’t she have just bought a cookie or gum instead of all this?
seems like an ADA legal fee generating suit.
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