Posted on 09/02/2012 6:15:17 PM PDT by raybbr
Need help trying to determine if my DSL line is the problem or the router. The modem is only 3 months old. I have it set to the maximum output.
I have tried several sites that test speeds. Some come back and say 2.5Mbps and some don't ever even read. I am paying for the 2.5Mbps.
My question is this: How can I determine if the router is bad or the DSL connection is not working right?
I have searched and cannot find a coherent procedure for testing this. Or, a program that will do it without requiring that I download a program to run a check on my PC.
I have tried transferring data between computers and it seems pretty fast almost normal.
Running W7 on all PC's. It's Netgear router and Motorola Modem.
Any ideas??? Tech ping.
can’t you just do a tracert? The problem is the path many not be the same every time... It should show you the speed of each connection made ... WOW, Been a long time sence I have done one.. There are a bunch of switches you can add also....
I don’t have any ideas but I am anxiously waiting for someone to show up with an answer. I have the same problem.
If your router has multiple ports, then try the other ports... sometimes a router can have a flaky port.
If not, then do you have another computer you can try to see if the issue is related to the computer itself?
You can also try running multiple traceroutes from the computer to see if there’s something screwy with your DNS... perhaps one of your DNS providers is incorrect, resulting in some packets not making it out of there properly.
Use an Ethernet cable to plug the computer directly into the DSL modem. Run a speedtest and if you get the advertised speed then the router is the problem. If not it may be the DSL modem or, possibly, the computer.
I wonder if the user has malware running? Hey poster, Have you run an updated copy of malwarebytes? Spyware will cause the problem you are having....
speedtest dot net
Here is an NDT server at the University of Santa Cruz that only tests the speeds of 1 client at a time on a 1G link.
I have run MB and found nothing. It’s happening on my WII watching Netflix and on all PC’s.
In Mexico I get 1.74 on this speed dot net site
If you have a DSL over a phone line (as opposed to a cable connection); the performance will degrade, as distance from the central servers increases.
I should have said they are all wireless.
My DSL was fine till yesterday. All of a sudden it’s not working right.
That would be the perfect test if his modem and router were two separate boxes. I'm not sure that's the case.
Start working from the DSL modem out. Plug your PC directly into the DSL modem (skip the router), and run a speed test from there (speedtest.net).
Next, plug the router into the DSL modem, and your PC into an open port on the router. Turn off any other device that might be accessing the internet at all (PC’s, smart phones, iPads, Roku/AppleTV boxes, etc., etc.). Do the speed test again and compare the results.
Next, if it’s a WiFi router, unplug your PC from the router and connect via WiFi and repeat the speed test again. (keep all your other internet-capable devices off for this test too.)
This should give you an idea of what the speeds are relative to one another based on the different connection methods.
As an additional step, you can switch to a different PC, and take it again from the top. This will help isolate whether it is the PC vs. router vs. modem.
can you hardwire one and see if the problem goes away? It might just be a problem with the DSL service proviced.. I have wireless and every once in a while I have problems!
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