Any problems with your order from Amazon?

[JoeProBono]

Greetings from Amazon.com.

Unfortunately we are currently unable to process your order. The financial institution issuing your credit card has refused our request to verify the billing address associated with the card presented for your order. Please note that your Amazon.com account and order have been placed on hold pending resolution of this matter. We appreciate your patience with our security measures.

We do request that you contact the issuing institution to see if you can make arrangements for them to accommodate our request.

Alternatively, you may fax us a copy of your credit card billing statement to 206-266-1838, confirming the name, address, and telephone number associated with the card.

Please don't hesitate to contact us should you have any questions, and thank you for shopping at Amazon.com.

[radiohead]

The few times I’ve had a issue with an amazon purchase, I got a more specific email than ‘amazon.com’ or ‘http://www.amazon.com/contact-us.';

I order from amazon several times a month (sadly). This looks like a phishing expedition to me.

[Cyman]

I got hit with a phone call from “Nationwide Credit Card FraudAbuse” two weeks ago telling my secretary there was attempts to use my card. When I called back they did not answer the phone with the name of my card company and I became immediately suspicious. They then asked for details of my account and I stopped them in their tracks telling them I was not going to provide any info to them. The lady hung up immediately. I then called the 800 number on the back of my card and was told by security that there had been no suspicious charges and no inquiries had been made on my account.

[JoeProBono]

Thanks for your “EFFORT”

[JoeProBono]

Looking for something?
We’re sorry. The Web address you entered is not a functioning page on our site

[JoeProBono]

I have spoken with several well spoken Indian women at Amazon “Customer Service”. They informed me that they can not access accounts.

[IYAS9YAS]

Don’t click on any links in the e-mail. Go directly to www.amazon.com and type in your customer information. This is definitely a phishing expedition.

[ConservativeMind]

You neglected to tell us if you have any order that shows they didn’t ship.

Log into Amazon and see if this is the case. If it is, fix the CC problem from within your account area (it's easy).

Otherwise, this is simply a scam.

[SkyDancer]

Ditto that. I get emails supposedly from my bank saying that my account has been frozen. Please send the following information, etc. Or it has a link where it will send you to a fake bank site.

[madison10]

I vote scam. Received a bunch of e-mail statements from Citibank today with HUGE debts and HUGE payments. Funny thing...don’t HAVE any accounts with Citibank.

Phishy.

[LibLieSlayer]

I received one from "Apple" yesterday... ITunes actually and it was a scam. I called Apple when I first read it and they knew about it.

LLS

[Revolting cat!]

Scam. I hope you’ll succeed in finding a reputable attorney to defend you... pro bono.

[Moonmad27]

Hope you got the message about the SCAM from us all. I had a similar email a couple times recently, supposedly from another company. When I saw the email had been sent to a bunch of email addresses also, I recognized it as Phishing.

I love Amazon for instant videos, ebooks AND delivery of items.

[Borderline]

">Call Amazon Cutomer Service DIRECTLY

Seriously, have you ever tried to call AMAZON directly?

Yes, I have. I have also chatted them. Always quick service and resolved to my satisfaction. I even had my kid mistakenly Buy a movie to watch online when it was free for Amazon Prime Members. They refunded it in a 35 second phone call. So far, I have no issues with Amazon customer service, even if it is outsourced.

[PLMerite]

http://www.amazon.com/gp/help/customer/display.html/ref=cs_gtwyfeed_phis_ident?ie=UTF8&nodeId=15835501

“Is This e-mail from Amazon?”

[SWAMPSNIPER]

I've got a small order coming next Monday, no problem with paying.

The only issue I've had with Amazon is with them getting the zip code wrong.

[Excellence]

Call your credit card issuer and verify this. I think you are being scammed.