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How Chick-Fil-A Is Outselling KFC With A Fraction Of The Restaurants
Business Insider ^ | 03/31/2014 | ASHLEY LUTZ

Posted on 03/31/2014 12:27:57 PM PDT by SeekAndFind

Chick-fil-A has surpassed KFC as the top chicken fast food chain. 

Chick-fil-A's sales in 2013 passed $5 billion, compared with KFC's $4.2 billion, reports Venessa Wong at Bloomberg Businessweek

Chick-fil-A has 1,775 U.S. stores, while KFC has 4,491. Despite a smaller footprint, Chick-fil-A's average sales are more than triple those of its larger competitor, Wong writes. 

And Chick-fil-A achieves these results despite being closed on Sundays for religious reasons. 

Wong illustrates a couple of reasons for Chick-fil-A's success. 

(Excerpt) Read more at businessinsider.com ...


TOPICS: Business/Economy; Food
KEYWORDS: chickfila; christians; fastfood; kfc; sales; service; top10
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To: bigdaddy45
It’s pretty simple. Chick-Fil-A has great customer service. It’s very noticeable. The stores are very clean. Every KFC I go in is a dump by comparison.

and you can add to that listing: mckyd's burger king taco bell

the CS as these three places is borderline anemic. rarely, and I do mean rarely, are you greeted with a smile or even a look that says glad you're here.

41 posted on 03/31/2014 12:55:16 PM PDT by ealgeone (obama, borderof)
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To: SeekAndFind

Every time I go to KFC, they piss me off.

The last time I went, the price wound up a couple of dollars higher than I expected. When I asked why, I was told that the drink was not included in the combo, even though the combo is shown on the menu with a drink. No place on the menu board was the fact that the drink was not included indicated.

I paid the bill and drove away, determined never to return. Of course, I wind up going back again, eventually. But every time I do, they pull a stupid trick like that again.

On the plus side, the line for the drive through is always very short...


42 posted on 03/31/2014 12:56:55 PM PDT by Haiku Guy (Health Care Haiku: If You Have a Right / To the Labor I Provide / I Must Be Your Slave)
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To: SeekAndFind

The KFC service I’ve experienced appeared to be EBT card poster children who seemed annoyed having to work.

Chik-Fil-A service has all been from people who seemed genuinely happy to have a job and be of help.


43 posted on 03/31/2014 12:56:59 PM PDT by Rebelbase (Tagline: optional, printed after your name on post)
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To: AU72
I’m on my first fast day this week of the 5:2 diet and this thread is food porn to me.

Ohh, I don't think I could do that diet. I am on a 1350 calorie a day, I have to seriously manage when I go for the Asian Chicken Salad at CFA. 330 calories w/o dressing. You have to watch the dressing, that alone could be another 330, but I have some Bolthouse Farm Blue Cheese dressing at the office that is 35 calories per serving. :-)

44 posted on 03/31/2014 1:01:11 PM PDT by RikaStrom ("To learn who rules over you, simply find out who you are not allowed to criticize." ~Voltaire)
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To: SeekAndFind

KFC is like eating rock salt.


45 posted on 03/31/2014 1:04:06 PM PDT by IC Ken
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To: RikaStrom
I have some Bolthouse Farm Blue Cheese dressing at the office that is 35 calories per serving. :-)

The 2 days is not true fast, 600 cals, and I do Weight Watchers the other 5. Salad dressings can be a killer but I like oil and vinegar.

46 posted on 03/31/2014 1:06:24 PM PDT by AU72
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To: bigdaddy45
It’s pretty simple. Chick-Fil-A has great customer service. It’s very noticeable. The stores are very clean. Every KFC I go in is a dump by comparison.

This^^^

47 posted on 03/31/2014 1:06:33 PM PDT by Obadiah (I Like Ted.)
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To: Rebelbase
Yesterday, the local newspaper had an ad from Chick-Fil-A about an upcoming job fair for two of their area locations. I'll bet they will be covered up with clean cut upstanding hardworking youngsters anxious to work for them.

They and KFC have a location near me, within about a half mile of each other. I wave at KFC as I head to CFA, lol.

48 posted on 03/31/2014 1:06:40 PM PDT by deoetdoctrinae (Gun-free zones are playgrounds for felons.)
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To: GraceG

Write the company and tell em.
These bozos listen.


49 posted on 03/31/2014 1:12:00 PM PDT by Joe Boucher ((FUBO) obammy lied and lied and lied)
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To: SeekAndFind

Because they have a better product and, in my experience, the service is always great.


50 posted on 03/31/2014 1:14:43 PM PDT by Rummyfan (Iraq: it's not about Iraq anymore, it's about the USA!)
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To: Obadiah

Kind of a feedback loop, no?
Clientele -> type of employee -> clientele -> type of employee


51 posted on 03/31/2014 1:14:52 PM PDT by MrB (The difference between a Humanist and a Satanist - the latter admits whom he's working for)
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To: Constitution Day

I see that liberal/gay boycott of CFA is working out great.


Does everyone remember all of the lawsuits filed against Chick Fil A for violating homosexual civil rights???

What, there weren’t any???

But the liberals claimed that this was a horrible corporation with horrible values and a horrible human rights record.

You know the liberals had to be scouring the countryside far and wide, to find some homosexual who could have claimed to be discriminated against by Chick Fil A. This would have tied in neatly with their boycott campaign against Chick Fil A.

The fact that they could find no one to file a lawsuit, speaks volumes to the fact that Chick Fil A observes all laws on the books, including those dealing with discrimination against various types of people.

But, to the liberals, if anyone in your company is personally opposed to homosexual marriage, then your company must be targeted for destruction. I’ve never understood that logic.


52 posted on 03/31/2014 1:15:08 PM PDT by Dilbert San Diego (as)
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To: bigdaddy45

CFA has very good chicken patties for sandwiches. I would like to see them upgrade from that simple bun— maybe a seeded roll or whole wheat/rye/sourdough selection. Their bread needs an upgrade in quality but customers service is tops. Also proves a store can be closed on Sunday and still very profitable.


53 posted on 03/31/2014 1:17:44 PM PDT by tflabo (Truth or Tyranny)
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To: deoetdoctrinae

They have a good chicken on biscuit.


54 posted on 03/31/2014 1:17:49 PM PDT by Aquamarine
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To: SeekAndFind

CFA is like In-N-Out in some ways. Better quality of food, better service, cleaner, etc. I know that In-N-Out pays its employees more than other fast food chains, I don’t know if CFA does, but it seems so as its employees are always friendly, helpful, and competent. In-N-Out also reflects its owner’s religions beliefs by discretely putting Bible verses on its wrappers.

It must drive the libs crazy that CFA and In-N-Out do so well by treating their employees and customers well, and offering a quality product at a reasonable price.


55 posted on 03/31/2014 1:18:39 PM PDT by Lou Budvis
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To: abb

And say, “my pleasure”. Beats the hell out of “No problem”, which is what you get from most wait staff in restaurants. Well, damn straight it’s no problem, Sparky - it’s what they PAY you for!

And stay off my lawn!


56 posted on 03/31/2014 1:23:25 PM PDT by jagusafr (the American Trinity (Liberty, In G0D We Trust, E Pluribus Unum))
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To: SeekAndFind

Best taste and biggest pieces belongs to Church’s with Popeyes coming in a close second.


57 posted on 03/31/2014 1:25:13 PM PDT by wildbill (Bed)
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To: SeekAndFind

KFC loses lead to Chick-fil-A

http://t.money.msn.com/top-stocks/chick-fil-a-steals-kfcs-chicken-crown


58 posted on 03/31/2014 1:29:20 PM PDT by Salvation ("With God all things are possible." Matthew 19:26)
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To: SeekAndFind

I wonder how much that contrived media anti-chick-fil-a stunt had to do with this success. Not only with conservative people buying food there but conservatives thinking it would be a good first job for their kids. Beats the hell out of letting your kid hang with the Micky D crowd.


59 posted on 03/31/2014 1:29:54 PM PDT by ArtDodger
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To: SeekAndFind

CFL - Best Coleslaw ever and they have the best Sausage (Turkey I think) and Egg Breakfast Burrito in town. The Salsa they serve with it is absolutely wonderful.

Last time I did KFC, using a coupon I got in the Mail BTW, I ended up with “stomach” problems.

To quote Phil Collins, NO MORE, NO MORE...


60 posted on 03/31/2014 1:31:48 PM PDT by Kickass Conservative (Nobody owes you a living, so shut up and get back to work...)
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