Korean phone rankings 2014
Posted on 05/14/2014 6:44:42 PM PDT by Swordmaker
A customer satisfaction survey ranking smartphones features and desirability in South Korea awarded Apple's iPhone 5s a widening lead over domestic rivals including LG, Samsung and Pantech.
Marketing Insight, a South Korean firm that tracks users satisfaction rankings across a variety of factors, compared Apple's iPhone 5s against Samsung's latest Galaxy S5, LG G Pro2, Nexus 5 and other models. While Apple overall was significantly above average across every category, Samsung was ranked below average in design, display, processing speed, multimedia speed, size and weight, usability, response to touch, latest tech and UI design.
Samsung's new Galaxy S5 flagship was ranked below iPhone 5s across the board, but it also came in below average in comparison to other Android products in terms of design, and ended up in sixth place overall, behind 2012's iPhone 5, the last two generations of LG's G2 flagship and the Google-branded Nexus 5, which is also built by LG.
The survey involved 9,397 consumers who purchased a smartphone during the 6 months between October 2013 and April 2014. "The gap of satisfaction between Apple and domestic products has rather increased," noted a report by the Korean language Ohmy News.
"The satisfaction score of Apple products was 798 out of 1000," the site noted, "which made Apple take the first place with almost 200 points of gap between domestic products. LG, Samsung and Pantech had gained 609, 600, and 577 respectively, which are of more or less the same score."
The survey noted that nearly 90 percent of iPhone users reported being "satisfied" or "very satisfied" with their purchase, while only about 50 percent of domestic makers got a similar ranking.
The site quoted Marketing Insight as observing, "Considering that the products satisfaction usually decreases as the longer time has based since the product released, the score of iPhone 5s is amazing."
The report further noted, "Galaxy S5 obtained a humiliating result as it failed to get ahead of LG G Pro2 in any sector in the comparison between the representative models of Samsung and LG, released this year."
Samsung recently sacked its head of mobile design in the wake of the Galaxy S5's cool reception. The company took great pains to cherry pick lines from lines from lackluster reviews for its latest ad, and failed to impress users with a company blog posting describing the phone's inspiration.
Apple takes great pride in reporting awards for customer satisfaction, including its first place standings in the latests American rankings by J.D. Power and Associates, which listed iPhone as the top smartphone on all four top U.S. carriers and iPad highest in overall consumer satisfaction for tablets.
Last October, Apple's chief executive Tim Cook stated, "We're winning with our products in all the ways that are most important to us: in customer satisfaction, in product usage and in customer loyalty," drawing a contrast with the market share and volume shipment or activation numbers focused upon by Apple's critics and competitors.
So, since the fact is that 14%, or more,of Koreans own iPhones according to their own published statistics, then it is Dennisw's informed (or shall we say, totally uninformed opinion) that only 171 Koreans own smart phones in the country. Perhaps Dennisw is referring to North Korea?
That is nonsensical. Apple made about $30b from mobile phones last year, compared to about the same number from Samsung. That's the equivalent of saying that all mobile phone makers apart from Apple and Samsung lost $20b last year. Whomever came up with that silly % is just making it up. Given that companies don't post these numbers, he might as well be speculating as to whether unicorns have wings. There's no way to verify the truth of his assertion.
I simultaneously know the price and value of many things and Apple computer/devices are not a good value unless you count the snobism and brown nosing that their urban female, gay and hipster customers engage in. Yes. Those dufuses will pay more for some faux prestige
Yes. These Obama voters should piss away their money down an Apple rathole. Absolutely they should!
BTW my two new home spun computers are Intel g3220 x 8gb memory x Windows7 and they work great! One with gigabyte the other with Asus motherbaord. Piss off Steve Jobs! And your hipster sycophants!!
Actually, Zhang Fei, it is not "nonsensical" as they DO post those numbers in their annual financial reports. . . and it is worse than you estimate because your numbers are off by a large amount.
Apple did indeed take home the lion's share of mobile phone (not just smartphone) revenues, earnings AND profits, they also did the same in PCs. And, yes, you are right. The other makers except for Samsung did indeed LOSE money. Apple and Samsung, between them split 120% of the take. . . with the others all reporting large losses. These are facts of the mobile market.
"Apple, along with Samsung, has unrivaled scale advantages. Apple and Samsung's profit data show just how tough it is to make money in the mobile phone industry. Since many other vendors are losing money, Apple and Samsung's share of the industry's profit go beyond 100%. Together, they account for about 120% of the industry's earnings. No manufacturer beyond Apple and Samsung has made any meaningful progress at snapping up a solid sliver of this lucrative market." Source — The Motley Fool — 02/14/2014
Your $30B guess for Apple's revenue is way off... even for Mobile phone profit. And your assumption that Samsung's profit is equal to Apple's is even more off. It's only half or less. Apple's 2013 Revenue was $171 Billion. About 74% of that came from the Mobile market revenues. So Apple's 2013 take was approximately $125 billion of the market's revenue. Profit was, of course, considerably less. Samsung's revenue is about half that of Apple in this area even though they sell about two times more phones.
BTW my two new home spun computers are Intel g3220 x 8gb memory x Windows7 and they work great! One with gigabyte the other with Asus motherbaord. Piss off Steve Jobs! And your hipster sycophants!!
You must have a long power cable.
I'm supposed to be impressed? Ho Hum. . .
Good grief, give it a rest no one requires you to use any Apple product and you seem able to read and post from you PC in spite of the crappy text rendering Windows 8 and IE gives you, and yes I have windows 8.1 installed on my Mac so I can compare.
Windows renders text as well as Apple or anyone. Replace your funky old LCD monitor or wipe it clean. I use Firefox and chrome secondarily
Show me where in the 10-K or 10-Q Apple provides these Iphone profit numbers. You won't find it, because it isn't there. Other phone makers don't generally break this out either.
This is just a guess by an analyst with roughly the same credibility as the accuracy of his overall financial predictions. The problem is that there is no such test, since Apple provides periodic earnings guidance so the analysts don't veer too far from the actual numbers. Tavis McCourt, who came up with the 87% figure, was also a permabull on Blackberry, back in the day:
Analysts can make repeated bad calls for years — with no consequences. They just keep covering a company and pull big money for themselves from their investment bank. Nobody even calls them on their bad track record. Why do these guys deserve to keep their jobs in this situation? And some of them even get to go on TV continuing to espouse their lousy point of view.
Last Friday, I was watching Bloomberg TV and have to commend them for calling out one analyst. The analyst in question is Tavis McCourt of Morgan Keegan, based in Nashville, TN, who covers Research in Motion (RIMM). Jon Ehrlichman says: “Please correct me if I’m wrong but I was looking back over the Bloomberg and it says you’ve had an outperform rating on the stock since September 2008. That’s during period in which RIM has lost half its value while the S&P has fought its way back to even. Can you clarify that?”
Tavis’ response: “… No, that’s accurate… um… some stocks go up, some stocks go down. They’ve done much better internationally than what I would have expected and much worse in the US.”
Betty Liu: “Right, but I think Jon makes a good point that you’ve had this outperform rating for a long time on RIM. What would it take to make you change that?”
Tavis: [now angry and somewhat dismissive of the direct criticism] “yeah yeah, look… this would be an easy job if we all just looked backwards…. But, we don’t… and, uh, and, uh, so… you know, I think what it would take would be if there was any meaningful slowing in RIM’s international growth.”
“This would be an easy job if we all just looked backwards.” Well, Tavis, I think the point was that you’ve done a really bad job looking forward for over 2 years now. And it’s not like he upgraded the stock and then back-tracked. He just did nothing. He kept saying RIM was an “outperform” for the entire ride down to a loss of half the company’s market value. And now he says it’s still an “outperform.” What is any investor supposed to make of that?
You believe what you want. Tavis is only one of numerous sources who are coming to similar conclusions. There are lots of sources coming within a few percentages of each other. One has it that Samsung and Apple are sharing 109% of the profits (Asymco). Another is at 114%. You cannot find any of the other cellphone makers except, perhaps LG, making ANY profit, and LG's may be something close to 1% in one overly rosy report. Even back in 2012, Apple was making 75% of Mobile phone profits. This is not a new development. The most conservative interpretation has Apple at about 65% and Samsung at 44%. (Those 2012 figures are known accurately because they were revealed under oath in trial for both sides and Judge Koh refused to seal the transcript.) That is what the numbers show. So keep dancing and thanks for the performance.
Made = revenues - costs = profits.
Show me where in the 10-K or 10-Q Apple provides these Iphone profit numbers. You won't find it, because it isn't there. Other phone makers don't generally break this out either.
LOL! You are trying to teach economics to an economist. That what my degree is in... and you don't understand what you are trying to teach.
You haven't bothered to read Apple's 10-K, have you? Of course not. If you had, you wouldn't ask such a stupid question.
Try Page 27. You will find revenue figures for geographic regions and for product categories listed for 2011, 2012, and 2013. As I told you and everyone, Apple is the only producer that publishes numbers sold. . . and they are much more forthcoming even in the micro data during the year. Apple publishes its profit margin as well. Calculate it.
After Smartphones:
If you are an Apple employee, could i make a few suggestions?
The iPad:
Recently took deliver of one through work.
The Mechanical construction is first class.
The OS is first class.
However all of the files and documentation that i need to do my job have to still live on the Samsung. Would it not be possible to insert a user accessible filing system onto the iPad.
E-mail comes and goes as sweet as you like from both machines ,but due to the inability to add ,remove ,read documents on the iPad it sits most of the day unused.
I prefer the iPad, but without constant internet access (which is not possible) it is just a very expensive ornament.
To those of us who would like to use Apple it is a real disappointment.
If you’re not an Apple Employee, this is just my opinion. :)
Just had to buy a new windows pc for the business. Hate that damn thing. Slow as molasses and already has viruses. I think they install them when you buy. Got it at Best Buy.
Geek squad, what a joke.
>> that is quite a large “cult!,” don’t you think?
Thanks for proving my point with that long-winded, and completely unnecessary, sermon on the wonderfulness of your lord and savior, Apple.
Remember that I HAD an iPhone. I use an iPod and an iPad every day. I am a satisfied customer, but I am not a cultist. There is a difference and you demonstrated it quite nicely. Thanks.
I'm supposed to be impressed? Ho Hum. . .
The specs I just mentioned are very good for Windows 7 and 8. Buy the components at New Egg and can be put together for from 200$-300$ Meanwhile the apple suckers and stooges are blowing their cash to buy some feel good vibes and you are a slave to Cupertino's hardware, I doubt you assemble computers anymore
When I looked up the S 5 people where having all kinds of problems with the camera getting disabled. The reason I want an S4 is for the camera.
I upgraded to my son's LG as my Motorola with extra large battery, was not holding a charge after > 3 years and he wanted the S4. We have 3 phones on our plan so somebody can always get an upgrade. I'm using my son's LG when he upgraded to a Samsung S4. Love his clarity of pictures. I don't like Apple's lack of cross platform sharing, never replaceable batteries & price. I have never bought an App & use Free ones only. Don't email, do transactions, social network or forums on my phone.
Technically, not true if you're a jailbreaker (similar to "rooting" a Droid device.) I have two iPads, both jailbroken.
Also have an Asus Nexus 7 - it's been rooted.
Love my gadgets.
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