[Chickensoup]

I want to have two backups. One for the office and one for home. The office backup is a little Toshiba, which does very well.

For the home backup I bought a Passport Ultra. I hooked it up to the machine to back up, using its own utilities and after 24 hours it had backed up less than 5%.

I talked on the phone with the nice man from India. He made a suggestion.

Another 24 hours. 5%.

I brought it to Staples techs. They decided that it was probably encrypting everything and that is why it is taking so long.

I said how do I turn off encryption.

They said I cannot.

I said then the product is useless.

They agreed.

Any thoughts on this?

[Chickensoup]

Pertinint info:

WIN7 Big memory on an Acer Aspire with a 500GBhd

[TheCipher]

Have you tried it using the utilities you use for the Toshiba or some other 3rd party utility ?

[Red Badger]

https://www.amazon.com/Kingston-DataTraveler-Predator-1TB-DTHXP30/dp/B00E65QM8O/ref=sr_1_2?ie=UTF8&qid=1485525922&sr=8-2&keywords=1tb+flash+drive+usb

[oh8eleven]

I said then the product is useless. They agreed. Any thoughts on this?
Yes, get a new product.
I have a WD My Book drive and back up usually takes no more than an hour.

[TheCipher]

That is a full format, not a quick format.

[BBB333]

You might try to reformat the hard drive and use the installed windows backup to do the job.

Paragon has a great cloning/backup software available that also does constant incremental backups.

Good luck!

[KarlInOhio]

Can you try a new cable? A loose or broken USB cable might require many retries before the entire data block is copied. I would expect encryption to be a little slower, but not that slow.

How fast can you read from the drive? How fast are other devices on the same USB port?

[AbolishCSEU]

"I brought it to Staples techs"

ugh!

[AbolishCSEU]

oh yeah and if i want to make an image, i used Parted/Clonezilla

[Spruce]

Make sure write caching is enabled on the USB device

http://www.thewindowsclub.com/enable-disable-disk-write-caching-windows-7-8

Disable the Background Intelligent Transfer service until you’re backup is done

http://www.secretsofgeeks.com/2011/08/disable-background-windows-update-by.html?m=1

[P-Marlowe]

It’s probably just a defective drive. Take it back to where you got it. Demand they give you a new one.

[taxcontrol]

Assuming it is a USB drive, you might want to test it:
http://www.pcworld.com/article/2455205/test-the-speed-of-your-usb-drives.html

[upchuck]

It would be interesting to see HD Tune’s opinion of this backup drive:

http://www.majorgeeks.com/files/details/hd_tune.html

[Darth Mall]

Bump

[Wheelman81]

I’m no expert on this, but my first thought is you need different, better backup software. I would never rely on that which either Windows or Western Digital provides. I’ve had good success with Macrium Reflect, published by Paramount Software UK. The software is reliable, reasonably priced, and their support is excellent. I never worry about data loss any more.

[amorphous]

Go to WD's website and download Acronis True Image WD Version. It's free to use with WD products. It works very well. It's what I use! :)